EchoPark Automotive Nashville

if i could give this dealership 0 stars i would. I have had 2 bad experiences with them. First time we had an appointment to test drive a jeep that was listed on their website, and they had confirm I have had 2 bad experiences with them. First time we had an appointment to test drive a jeep that was listed on their website, and they had confirmed that it was available . After keeping us waiting 1 hr they said they couldn't locate the car. When pressed for information, they came back and told us it was TOTALED on the way to the detail shop!!! It was incredible!! so we left and i Vowed not to ever use them again. then 1 year later, just this past week, in a search for a specific jeep for my son , I found one on their website. it fit all the specs we were looking for, so against my better judgement i dragged my family down there to test drive it at 6 pm. This time, in about 5 minutes, they said " it was sold 1 hour ago"! I was speechless!! so either this company is incompetent or just not to be trusted, i will never use them. We did find a car through Car max, and so far it is everything they promised it would be. More

My sales person allowed us to drive different cars and make a choice. There was no sales pressure. The only thing I did not like was that they did not give me much for my trade make a choice. There was no sales pressure. The only thing I did not like was that they did not give me much for my trade More

You need to inspect all major functions of the automobile before the customer is ready to drive the car away. I had to wait two hours before my car was ready due to a mal function in the sunroof. Also when before the customer is ready to drive the car away. I had to wait two hours before my car was ready due to a mal function in the sunroof. Also when delivering the paperwork to a customer who has just purchased the automobile you might explain that they cannot register the car out of state until the original bill of sale. the original title and the original POA is sent to them. I don't buy a car everyday so it would have nice if I had that information before I spent 1 1/2 hours at the Arkansas Tax / Registration office. More

This is the 2nd time we have purchased a vehicle at EchoPark Nashville. They are very relaxed and do not push you into anything. Our salesman John Perry was extremely personable and accommodating. W EchoPark Nashville. They are very relaxed and do not push you into anything. Our salesman John Perry was extremely personable and accommodating. We were very satisfied with our experience and will have EchoPark at the top of the list for any future purchases. More

Professional and friendly, but relaxed and knowledgeable. Great price and warranty price. We will use this company again. Bert was really helpful and no pressure. Great price and warranty price. We will use this company again. Bert was really helpful and no pressure. More

Tyler & Patrick were both great to work with. They were thorough, respectful, personable, but not pushy. Excellent customer service! They were thorough, respectful, personable, but not pushy. Excellent customer service! More

Purchased a 2021 truck in January and found out that 3 of the tires had been swapped out. One tire was a 2011, one 2012, and another was 2014. Be careful before purchasing from them the tires had been swapped out. One tire was a 2011, one 2012, and another was 2014. Be careful before purchasing from them More

Made an appointment to view a vehicle. Informed them I was on the way and would buy today if it drove ok. Keep in mind I was coming from over an hour away. When I was ten minutes out I Informed them I was on the way and would buy today if it drove ok. Keep in mind I was coming from over an hour away. When I was ten minutes out I get a message they JUST sold the car I was coming to buy. Just a "sorry for the inconvenience, but your appt was to reserve time with the salesperson, not the vehicle" Not amused and won't look here again! More

No stress buying. Quick and easy process. Complete transparency and great prices! Accommodating, communicative and fair. Quick and easy process. Complete transparency and great prices! Accommodating, communicative and fair. More

EchoPark 10/10 recommend. Brad answered all my questions about the vehicle and was patient as I made the decision about my purchase. Thanks Brad and EchoPark. Brad answered all my questions about the vehicle and was patient as I made the decision about my purchase. Thanks Brad and EchoPark. More