EchoPark Automotive Thornton

Dealership had a wide variety of vehicles. All in good shape and clean. Dealership was clean and relaxing inside with lots of seating area and clean restrooms. Jared was wonderful. I was nerv All in good shape and clean. Dealership was clean and relaxing inside with lots of seating area and clean restrooms. Jared was wonderful. I was nervous because I was buying my daughter her first car. He made everything fast and easy and explained every step in detail. Would definitely buy from them again. More

Sebastian went above and beyond, allowing me to test drive a car on a Saturday when others would not. It’s clear that Sebastian values Echopark’s customer base more than other employee’s that were prese drive a car on a Saturday when others would not. It’s clear that Sebastian values Echopark’s customer base more than other employee’s that were present during my time there. He’s clearly customer first and went out of his way to show that, when others did not. Give the man a raise as he is the type of employee you want. More

We had such an amazing experience with Angel I would highly recommend him to my family and friends! He was very knowledgeable and kept a smile on our face! We left this place with our new jeep satisfied highly recommend him to my family and friends! He was very knowledgeable and kept a smile on our face! We left this place with our new jeep satisfied 😀 Thanks Again Angel! More

Donnie from echo park was an awesome salesman and the dealership itself is a positive experience which for being a car buying situation can be stressful at times that wasn’t the deal here at echo park. O dealership itself is a positive experience which for being a car buying situation can be stressful at times that wasn’t the deal here at echo park. Overall it’s was a great choice as I was able to get into the vehicle I wanted at a reasonable price and around my budget so I definitely would recommend coming to Donnie at Echo park. More

Bryan made buying my first car at a dealer a wonderful experience. Will recommend to friends and family!! experience. Will recommend to friends and family!! More

I had a fantastic experience purchasing my vehicle from EchoPark in Thornton. The salesperson was incredibly friendly, knowledgeable, and made the entire process smooth and stress-free. They took the time EchoPark in Thornton. The salesperson was incredibly friendly, knowledgeable, and made the entire process smooth and stress-free. They took the time to answer all of my questions, were patient throughout the process, and made sure I felt confident with my purchase. I really appreciated their honesty and professionalism. I would absolutely recommend this dealership to anyone looking for a great car-buying experience! More

The atmosphere is outstanding the people are courteous the auto selection really stands out I am very satisfied. the auto selection really stands out I am very satisfied. More

Alonzo took great care of us! Very patient and took the time to answer EVERY single question we had. Helped us trough the whole process and followed up on every step. Very patient and took the time to answer EVERY single question we had. Helped us trough the whole process and followed up on every step. More

Bought a Ford Explorer- the radio screen went black on the drive home. Once we restarted the car it kept glitching, not connecting to Bluetooth. We live almost 2 hours away from the dealership, we took th the drive home. Once we restarted the car it kept glitching, not connecting to Bluetooth. We live almost 2 hours away from the dealership, we took the car back for their 7-day hapiness guarantee.They couldn't provide a time frame on when they could fix the issue. Asked if we were interested in looking at other options on the lot. We test drove, but didn't end up liking any. We just asked if we could return it. They said that we were about 100 miles over their refund policy and it would costs us $500. We compromised into getting an official diagnosis, which would be a couple days out. Like I said we live far away so we opted into leaving the car there. Initially they offered a rental car, but once we got back to the service center they said since it wasn't a safety issue, they didn't have that option. We still have no time frame or getting it fixed. The car has been with them more than it was in my possession. I was offered to drive back home and drive it back up again when they were ready to actually repair the APIM. And all they say is "I know it's inconvenient." We literally bought a family car because we needed it. It's hard to be driving down 2 hours with 3 children. More

Alonso was great to work with. I loved the ease of scheduling a test drive and no haggle. I loved the ease of scheduling a test drive and no haggle. More