Ed Martin Chrysler Dodge Jeep Ram
Anderson, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Mason was very attentive and helpful with all of our questions! Very patient and he was able to juggle multiple customers efficiently! questions! Very patient and he was able to juggle multiple customers efficiently! More
Overall a very good experience! The staff was knowledgeable, and friendly. Everyone came through with what they said they were going to do!! The staff was knowledgeable, and friendly. Everyone came through with what they said they were going to do!! More
We drove 1. 5hrs to your dealership on 07/21. We arrived about 5:15. Your dealership closes at 6:00. We bought a new 2022 Jeep Grand Cherokee. At around 5:45 my b 5hrs to your dealership on 07/21. We arrived about 5:15. Your dealership closes at 6:00. We bought a new 2022 Jeep Grand Cherokee. At around 5:45 my better half decided she wanted the grey one instead of the white one. Salesman was rude, kept trying to convince her to go with the white one, simply because he didn't want to wash the grey one by himself, since some employee's had already left. Which I understand, but we're not talking about a $100 couch here it was a $50,000 vehicle. I understand you had to work over about an hour, but that's part of the job sometimes. Then on top of that I kept asking if they had applied our green discount and they never would give me a straight answer. I spent over an hour on the phone with my family member to get the control number for this discount. They said they made an error on the price and the discount wouldn't make much a difference. I said I don't care what kind of mistake was made you should still apply our discount. Final paperwork time. We get to the signing office to review the paper work and no green slip was applied. We were lied to and then told it was too late to change the paperwork. Worst experience in 40yrs I've ever had at a dealership. You owe us the money for the green slip discount. More
Bought a set of tires for my truck from the dealership. They were never balanced properly. Took it back for a balance and rotate. The tires were worse than before. Called back and was told by a Service They were never balanced properly. Took it back for a balance and rotate. The tires were worse than before. Called back and was told by a Service Advisor they would work me in on Saturday morning. I arrived Saturday morning and was told they couldn’t get me in and how far out they were booking and how they don’t have this person or that person. I have been a good customer and have been VERY reasonable and pleasant when facing my 3rd time to get a set of tires simply balanced correctly. One person may not make a difference to your business but I am done. More
Extremely friendly, quick and easy to work with. They go above and beyond to make sure the customer is happy. They go above and beyond to make sure the customer is happy. More
James was a wonderful salesman. He answered all my questions promptly as we conversed before I even came into the dealership. Their whole team was willing to work with me on my trad He answered all my questions promptly as we conversed before I even came into the dealership. Their whole team was willing to work with me on my trade-in and made the whole process quick and painless. I would highly recommend this location to others and look forward to leasing from them in the future. More
Jackson was the best sales representative I’ve dealt with in a car dealership. I wish they were all like him. It’s people like this that make me go back to a business in the future. in a car dealership. I wish they were all like him. It’s people like this that make me go back to a business in the future. More