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Ed Martin Toyota

Noblesville, IN

4.8
5,212 Reviews
Ed Martin Toyota is located in Noblesville, IN at 141st St and SR37. We a offer Indiana's largest selection of new Toyota's. Financing is made easy with loan and lease options to meet all credit situations and budgets.
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9230 E 141st Street

Noblesville, IN

46060

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Showing 5,212 reviews

April 23, 2023

Pleasure to do business with you! Friendly, professional and knowledgeable staff! Very nice business and staff. More

by suzannecox511
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darnell Lark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Ed Martin Toyota responded

Thank you so much, Suzanne! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your beautiful vehicle!

April 23, 2023

Our salesperson, Michael, kept us updated on status of the vehicle from the time it was built all the through delivery. Financing was quick and painless. Highly recommend Ed Martin Toyota. More

by brewington6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ball
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Case
Apr 23, 2023 -

Ed Martin Toyota responded

Thank you so much! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new Toyota!

April 22, 2023

Xavier ran the finance for our purchase last week . I am only 23 and this was my first time buying a car from. A dealership. Xavier used this as an opportunity to lie to me about the "Zurich Service Co More

by SW13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier Potter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Ed Martin Toyota responded

Silas, thank you for your business! Xavier should be calling you soon if he hasn't already to discuss your DealerRater review. You are right; the vehicle service contract is optional, as well as the tire and wheel coverage. We are happy to cancel the coverage if you choose to self-insure against the exposures of ownership; you have 30 days to get the premium refunded in full, and after that, it becomes pro-rata. I will review the time stamps and screens of the packages Xavier presented you on the DocuPad (the electric device you signed all your paperwork on). Please feel free to call me any time today. My direct line is 317-385-9572. Talk soon. Thanks Eric Sarjeant General Manager

Apr 23, 2023 -

SW13 responded

Whether it's optional or not is not the issue. When I specifically asked that question of clarification to Xavier in our signing, he told me only a portion of the service contract was optional. I said the exact phrase "is this something I have to have, or am I able to opt out" and he replied "you're only able to opt out of part of the coverage... Like the tire portion" which he then clicked and opted out of. This presents the entire service contract as something I CANNOT opt out of. This is incredibly misleading and he is incentived financially to mislead me in such a way. Hence the trope of the dishonest car sales people. It was not a 'misunderstanding' like he tried to claim it was when he finally called (because his boss made him after a public review was posted). I don't expect him to take responsibility, as admitting his wrongdoing would cost him greatly, but I would prefer not to be called and gaslit further. We were happy with our experience with Jay, and are disappointed that it was tainted by Xavier. We will not be doing any business with Ed Martin in future.

April 21, 2023

Great service and great dealership. Got us a great car at a great price and at a great APR. Overall great experience and great people to do business with. Thanks. More

by Ashok Reddy Varikuti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bechara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Case
Apr 21, 2023 -

Ed Martin Toyota responded

Thank you so very much! We truly appreciate your business and your wonderful review of our dealership team. Enjoy your new Toyota, and welcome to the Ed Martin family!

April 21, 2023

Justin Masters was an exceptional sales associate and helped us buy a RAV4 and a Tacoma in the past year. Love these vehicles and Ed Martin Toyota! More

by Len Winneroski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Masters
Apr 22, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your beautiful RAV4 and Tacoma. We truly appreciate your loyalty and continued business, Len!

April 20, 2023

Justin provided outstanding service on the purchase of two Toyotas. I can't speak more highly of the sales managers Brandon, Dustin snd Jason too! I got fair trade values, no high pressure sales. Just out More

by madscientistcoffee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Conn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Cronkhite, Brandon Selig, Justin Masters
Apr 20, 2023 -

Ed Martin Toyota responded

Thank you so very much! We truly appreciate your business and your wonderful review of our team. Enjoy your new Toyotas and welcome to the Ed Martin family!

April 20, 2023

Professional staff and best in class service. I’m on my third Toyota and I’ll never go anywhere but Ed Martin Toyota! More

by Stcoffey1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Selig, Justin Masters
Apr 20, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your beautiful Toyota. We truly appreciate your loyalty and continued business!

April 20, 2023

Derik was great to work with--helped me zero-in on the right vehicle, and think through my top priorities when considering features. He was professional and helpful, and collaborative but not high-pressur More

by Brian T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derik Wilkerson
Apr 20, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your beautiful new Toyota. We truly appreciate your business, Brian!

April 19, 2023

Katrina was amazing! She made us feel so comfortable with the whole experience. We haven't bought a new car in over 10 years and she caught us up with the technology chan More

by shaversnup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katrina Jewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your new Toyota, we truly appreciate your business!

April 19, 2023

Jay was great ! I had an minor issue with my contract . But jay and financing and Kemba auto center all work great together to fix it ! We asked to have the car deli More

by Peg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bechara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Potter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Ed Martin Toyota responded

Thank you for choosing Ed Martin Toyota for your beautiful Toyota. We truly appreciate your business, Peg!

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