Ed Martin Toyota

Straightforward and understandable explanations of all aspects of the car, it's features, and the purchase process. aspects of the car, it's features, and the purchase process. More

Mohamed was great. He helped us find exactly what we were looking for and walked us through all of the options. Everyone in the office made the buying experience less s He helped us find exactly what we were looking for and walked us through all of the options. Everyone in the office made the buying experience less stressful. Definitely recommend their services. More

They are very accommodating and helpful. I also felt like they were fairly transparent. They worked with me on ordering a new car and they gave me updates on the status. I also felt like they were fairly transparent. They worked with me on ordering a new car and they gave me updates on the status. More

Bought a new Toyota Corolla from the Dealership. Mohamed was amazing from the first time I called the Dealership. He was upfront about the cost of a new car & I didn’t feel like any of the typical s Mohamed was amazing from the first time I called the Dealership. He was upfront about the cost of a new car & I didn’t feel like any of the typical sleazy dealer sales tactics were being used- I had previously gone to Bill Estes in Indianapolis and had a horrible experience with a sales person ( telling all sorts of lies and half truths, and trying to sell me a car I didn’t want for a crazy price) More

Jay truly is a dream to work with. He was very knowledgeable about my vehicle even though it wasn’t a Toyota and you could tell he did his homework to make sure he knew the answers to He was very knowledgeable about my vehicle even though it wasn’t a Toyota and you could tell he did his homework to make sure he knew the answers to all my questions. He also worked with me on my trade to ensure we were both getting a great deal. Xavier in financing made the paperwork seamless and made sure I understood all my options with regards to my loan. Couldn’t ask for a better team to help me with my big purchase! More

Pleasant experience buying from Ed Martin. Had ordered a vehicle four months prior that hadn't had an allocation yet. Found a pretty similar vehicle that I wanted on the lot. Buying process Had ordered a vehicle four months prior that hadn't had an allocation yet. Found a pretty similar vehicle that I wanted on the lot. Buying process was simple and straight forward. More

Everyone was son kind and they got me the best deal for my first car! my first car! More

Overall a good experience. Couldn’t ask for a better sales consultant in Chris Seymour. We ordered a Highlander and he was very communicative throughout the entire process. Tha Couldn’t ask for a better sales consultant in Chris Seymour. We ordered a Highlander and he was very communicative throughout the entire process. Thanks Chris! We ended up working with finance manager, Matt Peterson, who was excellent when we were signing our paperwork. We had both of our children there and he was engaging to them as well. Thank you Matt! It would be 5 stars but I had a poor experience with a finance manager. Had a conversation that felt belittling to a customer who didn’t want any of the dealership “warranties” and had already secured outside financing. It also felt like he was not being completely honest. This individual did apologize when we arrived to the dealership to finalize the paperwork and stated he was just doing his job. I appreciate the apology but there are better ways to discuss your sales items with a customer that has committed to giving your dealership business. More

Darnell was great to work with through the process of getting a new hybrid in a year where it has been tough to get inventory. getting a new hybrid in a year where it has been tough to get inventory. More

Jay is very professional and responsive, and I was lucky to have him during my Toyota purchasing experience. Due to the supply shortage, many dealerships have market adjustment, but Ed Martin Toyota is not to have him during my Toyota purchasing experience. Due to the supply shortage, many dealerships have market adjustment, but Ed Martin Toyota is not. They not only have a clean and spacious office building, but also a friendly team, and the reasonable and competitive pricing. The first time I contacted Ed Martin Toyota, Jay responded promptly with the information I needed. When we met, he explained all options thoroughly. During the following months waiting, he kept me updated on the status by both texts and emails so that I felt I was in good hands. At the final stage he made the purchasing transaction a smooth process and pricing was very transparent and there were no hidden fees. Even after the purchase, he sat with me in the car going through all the buttons and features patiently. Jay is so honest, enthusiastic, and always responding quickly. Thank you, Jay! More