Ed Martin Toyota

We love our new car! Mohamed was excellent in keeping the whole process seamless. We had a great experience working with him and Ed Martin Toyota. whole process seamless. We had a great experience working with him and Ed Martin Toyota. More

Ashlyn was patient and listened to get me the Rav4 I wanted! She worked with me for weeks answering all my texts and questions. Thank you! wanted! She worked with me for weeks answering all my texts and questions. Thank you! More

Ally did a great job getting the deal done around my work schedule and availability. Great vehicle, great price, great service and the easiest auto salesperson I have ever worked with. Ally worked the deal schedule and availability. Great vehicle, great price, great service and the easiest auto salesperson I have ever worked with. Ally worked the deal and really made it happen by arranging to get most of the paperwork finished ahead of my visit to the dealership. Justo was able to get me in and out by getting paperwork done and ahead of time. Made the process easy and fast. Again, great vehicle, great price and great service! More

In our world today, I Three years ago, I was in In our world today, I Three years ago, I was in desperate need of a new car. I am in sales and it was my busiest season of the year at work. I ha In our world today, I Three years ago, I was in desperate need of a new car. I am in sales and it was my busiest season of the year at work. I had no time to do a lot of my own research so on the advice of some friends (all Toyota owners and lovers) I paid Ed Martin Toyota a visit. I was helped by a very nice, knowledgeable laid back (not pushy) gentleman by the name of MARC BROWN. What he didn’t realize is that I was putting all my faith and trust in him to help me find the perfect car at the payments I could afford. (Two kids in college and a daughter getting married in a year. Marc took the time to listen to my wants and needs and then suggested I test drive the brand new C-HR. I did, but wasn’t sure due to it being a new car for Toyota and the size of it since it was considered an SUV and the size of the vehicle seemed a bit small for an SUV. Long story short, I took a leap of faith with what Marc had determine from my wants and needs to be perfect for me and leased the C-HR. And I might add, he was literally able to keep my payments right on the dot of where I needed them to be. Fast forward three years...I had fallen in car love over the C-HR. It became humorous as everywhere I went, I would literally have strangers chase me down to admire the car and to ask details about it. My lease was up and I was sad as I had gotten attached to my car and the awesome memories over the past 3 years. I immediately contact MARC BROWN and asked for his advice whether to buy the lease out or purchase/lease another. I trusted him and his opinion and advice. After running numbers and considering the great warranty options I carried with the lease, it seemed logical to upgrade and lease a 2021 C-HR. However, Marc had moved into a different position so after the initial conversations he had to hand me over to a new sales rep. It made me nervous to be handed over to a new person. Marc had taken such good care of me, I wasn’t sure if anyone else could/would do the same. I worried for nothing!! My sales person CP PATEL pick right up and made the transition just as easy and smooth as 3 years ago. CP was knowledgeable, personable and genuinely excited to help me with my new lease. It was a pleasure to sit with him and go over information about my new vehicle. We conversed about things outside the purchase of my new vehicle. So nice and relaxing. I also found it very refreshing to hear him speak very highly of Marc the same as Marc did of him. That also applies to the finance manager JUSTO RODRIGUZ. They honestly all spoke very highly of one another. I felt a genuine comradely and friendship with them sharing the same goal...to help to make sure they took care of the customer. MARC and CP would peek in once in awhile during the financing part to see if we needed anything. CP must have prepared the paperwork exactly as need as the paperwork signing (which is usually agonizing for me) went quickly and smoothly. JUSTO went over different warranty options with absolutely no pressure. I explained how I drive my car and what I tend to be a bit rough with and he laid out all the options for me to mix and match until I came up with a package that best suits my needs. JUSTO was very patient, knowledgeable and personable. He even gave some good Netflix series advice. 😉 All in all I would give Ed Martin Toyota and the awesome team I worked with today a five plus plus rating. As I left the dealership today, I told them I enjoyed the atmosphere so much that It must be a blessing to work there. I WILL be back and I will HIGHLY recommend Ed Martin Toyota and team Marc, CP and JUSTO. Also, a big shoutout to Ally Billingsly (sales) for going above and beyond to help out her teammates! Your behind the scene kindness doesn’t go unnoticed. Sincerely, Melanie A Woodard More

Brenda Justak and the rest of the staff at Ken Martin Toyota are a pleasure to work with. The staff at Ken Martin Toyota did an excellent job keeping us informed at all times on our purchase of a 2021 T Toyota are a pleasure to work with. The staff at Ken Martin Toyota did an excellent job keeping us informed at all times on our purchase of a 2021 Toyota Sienna Hybrid. We live in Tennessee but got a better deal at Ken Martin Toyota in Indiana. The van was delivered ahead of schedule. Thanks again Brenda Justak for a smooth buying experience! More

CP was great!! Great overall experience - easy to deal with, no pressuring, and very friendly!! I will definitely be back in 300k miles to get my next 4Runner... Thanks CP!! with, no pressuring, and very friendly!! I will definitely be back in 300k miles to get my next 4Runner... Thanks CP!! More

Ashlyn did a great job of listening to what I wanted and needed to get the right deal on the car I wanted. I look forward to having the car worked on when needed. Sam Smith was very helpful explaining all t needed to get the right deal on the car I wanted. I look forward to having the car worked on when needed. Sam Smith was very helpful explaining all the paperwork that was done. More

I live out of state and was inquiring about a vehicle so I had some questions and Neal was very quick to respond to them all and sent me a video to go over details of the vehicle. Neal held the vehicle unti I had some questions and Neal was very quick to respond to them all and sent me a video to go over details of the vehicle. Neal held the vehicle until I got there so no possibility of it being sold while I was on my way. It was great to meet Neal, easy to talk to, great personality, no pressure and took care of my requests. I would recommend Neal to anyone and if I’m ever in the market again I would make the long drive again. More

This is my second transaction w/Sky & dealership for leasing. Had not leased prior. Sky made it simple and easy. The service dept has been on point during the service contract for the first vehicle leasing. Had not leased prior. Sky made it simple and easy. The service dept has been on point during the service contract for the first vehicle also. Kudos to all involved and thank you More

I feel that Sam in the new car sales was good at his job and attentive our needs. When push came to shove of course he was not the final say in the bargaining process. Also feel he could have tried to be and attentive our needs. When push came to shove of course he was not the final say in the bargaining process. Also feel he could have tried to be more educated as some of the new tricks being used on the new Corolla Hybrids. More