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Ed Martin Toyota

Noblesville, IN

4.8
5,213 Reviews
Ed Martin Toyota is located in Noblesville, IN at 141st St and SR37. We a offer Indiana's largest selection of new Toyota's. Financing is made easy with loan and lease options to meet all credit situations and budgets.
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9230 E 141st Street

Noblesville, IN

46060

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Showing 5,213 reviews

September 13, 2020

I enjoyed working with Sam Martin. He was very attentive and knowledgeable! Sean in the finance start dept was great! Great experience and staff ! A+ More

by sherimaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Sarjeant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McDermott
Sep 13, 2020 -

Ed Martin Toyota responded

Thank you so much for your wonderful review of Sam and our dealership team! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family and enjoy your vehicle!

September 13, 2020

Everyone was willing to answer all questions we had. Our experience was good! I appreciate Mohammed working with us as he took care of us for Karen at the Acura store. Good experience from beginning to end. More

by sipeslats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Toll
Sep 13, 2020 -

Ed Martin Toyota responded

Thank you so much for your wonderful review of Mohamed, Bryce, and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family and enjoy your vehicle!

September 12, 2020

First time buying a car in 13 years and the experience hasn’t changed much. Still takes too long to “negotiate” and you need a lawyer present to review the documentation or you will feel a little uneasy a More

by mckayclarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Watts
Sep 12, 2020 -

Ed Martin Toyota responded

We truly appreciate your business and look forward to working with you for many years to come. Please enjoy your beautiful new vehicle. Thank you for your kind comments about Tony and our dealership.

September 09, 2020

Neal was very professional and made buying a car fun rather than a dread. He took time to answer all our questions. This was our second purchase from Neal and when another is needed , we will definite More

by Bettymccardwell
Recommend Dealer
Yes
Employees Worked With
Neal Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean McDermott
Sep 10, 2020 -

Ed Martin Toyota responded

Thank you so much for your wonderful review of Neal and our dealership team! We truly appreciate your loyalty and continued business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family and enjoy your vehicle!

September 09, 2020

I drove in from Lincoln, NE to purchase a vehicle. Everything was exactly as promised and the vehicle was ready to go when I arrived. Mohamed (sales) and Sam (finance) made it easy with absolutely no More

by abowers01
Recommend Dealer
Yes
Employees Worked With
Mohamed Awad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Smith
Sep 09, 2020 -

Ed Martin Toyota responded

Thank you so much for your wonderful review of Mohamed, Sam, and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family and enjoy your vehicle!

September 09, 2020

The actual sales process what’s great but after I purchased the car crickets. I have been waiting on DMV paperwork for weeks and although I have contacted dealership multiple times no response. I g More

by Mcope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keisha Halliday, Brenda Justak, Bryce Toll
Sep 09, 2020 -

Ed Martin Toyota responded

Michael, We are terribly sorry for the delay. We haven't forgotten about you. We are waiting on the title from the previous owner. The car had a payoff through a credit union (who held the title) and we're just waiting to receive that in the mail to send to you. We follow up every Monday, Wed, Friday on each outstanding title issue, and that's where we currently are as of right now. Please hang in there and we'll process ASAP. Thank you! Eric Sarjeant General Manager Ed Martin Toyota C 317-385-9572 O 317-764-2700

Sep 09, 2020 -

Mcope responded

Dear Mr Sarjeant, I do appreciate the response although my issue isn’t focused on the car title as much as the silence over the past 3 weeks. The only reason I was even informed of the status and follow up rate is because I submitted a review. I have been in sales for 40 plus years and my one pet peave is communication. I understand that things take time but I sent numerous communications to multiple individuals and no responses over the last 3 weeks. I realize we are In Tough times with many delays but just would appreciate some form of response even if it is to say that my inquiry was received and we are working on a solution.

Sep 09, 2020 -

Ed Martin Toyota responded

I understand 100%, I was not aware of prior communications. We are all over getting this title and will be in touch with you the second I have an update. Thanks! Stay tuned.

Sep 09, 2020 -

Mcope responded

Thx, understand my concern and follow up and I’ll delete the poor review. My only concern is being able to register car at California DMV. Can I still register without the information you are forwarding as I don’t believe I need title to register. Is my temporary plate the current registration?

Sep 12, 2020 -

Ed Martin Toyota responded

I don't know how it title/reg works in CA, but I know in IN you need the title. I got the title yesterday and it's in the mail (FedEx) to you as we speak. You will have it Monday/Tuesday. Call me if you need any help - Eric 317-385-9572

September 09, 2020

Ally Billingsley Gave me the best deal on a Sienna right of the bat with no hassling at all. Took a video so I could see the van since I was out of state. Made the whole process actually fun. Thanks Ally! More

by inigueznolberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ally Billingsley
Sep 09, 2020 -

Ed Martin Toyota responded

Thank you so very much for your wonderful review of Ally and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family and enjoy your beautiful Sienna!

September 09, 2020

Everyone was very professional. Stephany was very helpful. They had sold the 4Runner we wanted but Stephany looked up incoming stock and found the exact vehicle we wanted. Price was fair on the new c More

by Shiftyz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephany Cisneros, Tony Case
Sep 09, 2020 -

Ed Martin Toyota responded

Thank you so much for your wonderful review of Stephany and our dealership team! We truly appreciate your business and look forward to working with you for many years to come. Please enjoy your beautiful new 4Runner!

September 08, 2020

I had a great experience buying my car from Ed Martin Toyota. Brenda was attentive & kind. Sean was quick and informative with the paperwork. It was a painless and quick process. More

by Adalie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Justak, Sean McDermott
Sep 08, 2020 -

Ed Martin Toyota responded

Dear Adalie; Thank you so much for your wonderful review of Brenda, Sean, and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family!

September 08, 2020

Pete was the absolute best salesman we could have ever picked. Treat us like family throughout the entire purchase experience. Was upfront and honest from the first second and truly feel like we have a ne More

by shawnp83ratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Balderas
Sep 08, 2020 -

Ed Martin Toyota responded

DearShawn; Thank you so much for your wonderful review of Pete and our dealership! We truly appreciate your business and look forward to working with you for many years to come. Welcome to the Ed Martin Toyota family and enjoy your new vehicle!

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