Ed Martin Toyota

I knew I wanted to lease a Rav 4. I wanted the sale to be fast and quick. I just recently had a baby, and didn’t want to leave my baby just to come look at vehicles especially when salesmen keep you forever fast and quick. I just recently had a baby, and didn’t want to leave my baby just to come look at vehicles especially when salesmen keep you forever. When Ben got a hold of me, it was quick and to the point. I told him what I wanted to spend a month in payments, and he made it happen. I didn’t have to go sit in a dealership while we sorted through finance paperwork. Meaning I could text all my information to him while attending to my baby. He wasn’t pushy and helped me through everything. My fiancé and I got approved and in a day we drove off the lot with our leased vehicle. The customer service was incredible!!!! Now Finance department working with Bryce was awesome. He was quick with the paperwork and got us in and out to the best of his ability. He told us what we should add to the lease and his honest opinion. He answered my fiancé’s concerns and mine and explained everything about a lease!!! Excellent customer service, and I will be coming back here when my lease is up to talk to these two about another one!!! More

Great experience with sales and finance Darnell is fantastic. I would definitely purchase from him again should I buy another Toyota. My only constructive feedback would be the cleanliness o Darnell is fantastic. I would definitely purchase from him again should I buy another Toyota. My only constructive feedback would be the cleanliness of the vehicle when purchasing. They pulled a Toyota from Michigan that met my criteria and it was less than perfectly clean on the interior. The younger service crew took a 2nd shot at it but I can tell they just aren't that detail oriented. Something you could work on. I might be picky but when purchasing a new $50k truck, I want to feel like it is new and clean :) More

Great Experience, Great guy! It was an absolute pleasure working with Darnell ! Will refer friends and family that are in the market to call him ! Thanks again ! working with Darnell ! Will refer friends and family that are in the market to call him ! Thanks again ! More

This was my first experience purchasing a vehicle using an on line system. I spent hours researching and found the truck I wanted. The salesman (Darnell) did a great job of working with me and was extrem an on line system. I spent hours researching and found the truck I wanted. The salesman (Darnell) did a great job of working with me and was extremely friendly and professional as was the entire staff dealt with. More

Professional Services I had a great and professional services. Mohamed Awad was great, he was very friendly and knowledgeable and willing to help me make my decision, he g I had a great and professional services. Mohamed Awad was great, he was very friendly and knowledgeable and willing to help me make my decision, he gave me a great deal that I can't refuse. It was great service and great team. More

First of all I been a Toyota owner for 23 years with 3 Corollas and 2 Camry’s since 1998 and 3 dealerships in 2 states Honestly my best experience ever the deal was fair and quick so that my advice for Corollas and 2 Camry’s since 1998 and 3 dealerships in 2 states Honestly my best experience ever the deal was fair and quick so that my advice for any one looking to buy a Toyota in Indiana if you want a Toyota Mohamed AWAD is your guy and Edmatin is your place to go to save your time and money like hassle free Finally just Do not text or call Mohamed before 8 am in the morning other than that every thing is perfect More

The vehicle purchasing experience was far superior than what I have encountered from my local dealership. I have bought several vehicles from the same dealership over the years and the end result does not what I have encountered from my local dealership. I have bought several vehicles from the same dealership over the years and the end result does not compare. The salesperson at my local dealership would not return your calls if you attempted to negotiate a price. Mohamed Awad listened to my price point, vehicle needs and over delivered. I live about two hours from the dealership so communication played a big part in the deal. Mohamed was courteous and quick to respond. Ed Martin Toyota is fortunate to have an individual like Mr. Awad. My only complaint would be the delivery fee charge but I guess it comes with the territory. I felt since I would not be using lifetime oil changes or some other local program offer the deliver would be covered by the dealership so not the case in my situation. Overall I am satisfied with my purchase and would buy from the dealership again. It was a pleasure working with Mohamed. More

I had the opportunity to work with Josh Tulledge and he was an absolute joy to work with. All of the people there were very kind and helpful. I never felt rushed or pushed into anything. 10/10 would recomm was an absolute joy to work with. All of the people there were very kind and helpful. I never felt rushed or pushed into anything. 10/10 would recommend to my family and friends. I look forward to doing business there in the future. More

Ed Martin made my first car buying experience amazing Stephanie Cisneros and the whole team at Ed Martin were very kind, personable, and up front. They helped me get the best deal on the car I wanted, whi Stephanie Cisneros and the whole team at Ed Martin were very kind, personable, and up front. They helped me get the best deal on the car I wanted, while also being honest about what they could and could not provide within my price range. I felt like they truly cared about be and what I wanted, not like I was just another business deal. I will 100% be returning to them for any future car purchases and would recommend them to any friend! More

Great experience We had a great experience working with Brenda. She was not pushy and was direct with us, which we greatly appreciated. Despite being very busy, she pr We had a great experience working with Brenda. She was not pushy and was direct with us, which we greatly appreciated. Despite being very busy, she prioritized all of her clients. More