Ed Morse Cadillac Tampa

Yesterday, I visited this dealership to trade in my 2022 Cadillac XT5 for a 2021 Cadillac XT6. My vehicle was newer and had fewer miles, yet after the evaluation, Sales Manager Joe Kraegenbrink completely u Cadillac XT5 for a 2021 Cadillac XT6. My vehicle was newer and had fewer miles, yet after the evaluation, Sales Manager Joe Kraegenbrink completely undervalued my car—essentially offering nothing for it. It felt like my car was taken from me without any fair compensation. The experience left me feeling discriminated against and deeply disrespected. I walked away with a very negative impression. While Ed Morse Cadillac may carry a prestigious name, my experience was anything but honorable. The conduct I encountered—from the staff’s dismissive attitude to what felt like predatory practices—was extremely disappointing. To anyone considering this dealership: be cautious. What appears to be a reputable name may hide policies and practices that do not treat customers fairly. More

Ivan was AWESOME! !! We walked in knew what we wanted and he mad that happen. Quick & Easy process.. We left very Happy Owners of a New Car 🙂 Thank You Ivan !! We walked in knew what we wanted and he mad that happen. Quick & Easy process.. We left very Happy Owners of a New Car 🙂 Thank You Ivan More

Just got a new car and had an awesome experience thanks to Ivan! From the start, he was super friendly, easy to talk to, and actually listened to what I was looking for. No pressure, no salesy nonsense—jus to Ivan! From the start, he was super friendly, easy to talk to, and actually listened to what I was looking for. No pressure, no salesy nonsense—just honest help and great advice. More

Very pleased with all aspects of purchasing my car at Ed Morse Cadillac, Tampa, I really feel like all employees cared more about making me a happy customer rather just making another sale. Morse Cadillac, Tampa, I really feel like all employees cared more about making me a happy customer rather just making another sale. More

Ivan listened to what I needed, respected my budget, and went above and beyond to make sure I was comfortable and confident in my decision. He handled every step of the process with transparency and efficie went above and beyond to make sure I was comfortable and confident in my decision. He handled every step of the process with transparency and efficiency, making the entire experience smooth and enjoyable. More

My salesman, Anthony, was so accommodating, friendly, and personable besides being professional, that I have to say my experience at Ed Morse Cadillac was highly enjoyable! I will recommend the dealership to personable besides being professional, that I have to say my experience at Ed Morse Cadillac was highly enjoyable! I will recommend the dealership to all of my friends! And in the service department, Steve gave me outstanding service as well! They both made my day most pleasant!! More

Anthony was very pleasant and worked very hard to satisfy my needs in getting a car. He didn’t stop until he found the perfect vehicle for me. He was very pleasant to work with.. I would recommend th satisfy my needs in getting a car. He didn’t stop until he found the perfect vehicle for me. He was very pleasant to work with.. I would recommend this dealership and have Anthony help them…Julie Cantu More

I recently purchased a vehicle with the help of Ivan, and I couldn’t be more pleased with the experience. From the moment I walked in, Ivan was professional, knowledgeable, and genuinely interested in helpin I couldn’t be more pleased with the experience. From the moment I walked in, Ivan was professional, knowledgeable, and genuinely interested in helping me find the right car for my needs. He took the time to answer all my questions without any pressure, and his transparency throughout the process was refreshing. Ivan made what is usually a stressful process feel smooth and easy. I highly recommend working with him if you’re in the market for a new or used car—his customer service is top-notch. More

Ivan was exceptional to work with! He heard what we wanted, was not pushy, and delivered in a kind, professional manner and did not waste our time! Highly recommended! He heard what we wanted, was not pushy, and delivered in a kind, professional manner and did not waste our time! Highly recommended! More

Took a while but it was worth it and I’m happy with the car I got car I got More