Joe Kraegenbrink

Listen this is my first time getting a car and let me tell you!!!!!!!! Hands down they have the best energy soon as you walk through door giving you southern hospitality and one thing I can tell you if y tell you!!!!!!!! Hands down they have the best energy soon as you walk through door giving you southern hospitality and one thing I can tell you if you look for a car please a go talk to Sal and let me tell you what I learn today is take ownership in whatever it is that you do More

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Ivan was an exceptional rep and he gave time answering all of my questions. He was very kind and provided me the support to make the best decision for my new Cadillac. Best agent I have met. all of my questions. He was very kind and provided me the support to make the best decision for my new Cadillac. Best agent I have met. More

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Great dealership in every way , very hard to bargain with , but Tim ( Buffalo bills ) seals man made buying the car so joyful , simply the best I ever dealt with . , but Tim ( Buffalo bills ) seals man made buying the car so joyful , simply the best I ever dealt with . More

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This is the 2nd car I've leased with Anthony and he truly goes above and beyond. I trust him, he takes the time to get to know me, and regardless where I am in the lease period he always responds quickly or goes above and beyond. I trust him, he takes the time to get to know me, and regardless where I am in the lease period he always responds quickly or reaches out throughout. He also took care of my mother when she purchased her cars at Ed Morse. He's our guy! Also want to mention the sales manager, Joe. He went out of his way to get me the deal I needed. And the bonus is I love my car! More

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The dealership was great. ..best financing experience I've ever had.....Anthony had great patience in handling a couple of issues that came up and although I'm not a fan of hag ..best financing experience I've ever had.....Anthony had great patience in handling a couple of issues that came up and although I'm not a fan of haggling..I know it's part of your business Joe the sales manager came through.I just had a really great experience. More

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Yesterday, I visited this dealership to trade in my 2022 Cadillac XT5 for a 2021 Cadillac XT6. My vehicle was newer and had fewer miles, yet after the evaluation, Sales Manager Joe Kraegenbrink completely u Cadillac XT5 for a 2021 Cadillac XT6. My vehicle was newer and had fewer miles, yet after the evaluation, Sales Manager Joe Kraegenbrink completely undervalued my car—essentially offering nothing for it. It felt like my car was taken from me without any fair compensation. The experience left me feeling discriminated against and deeply disrespected. I walked away with a very negative impression. While Ed Morse Cadillac may carry a prestigious name, my experience was anything but honorable. The conduct I encountered—from the staff’s dismissive attitude to what felt like predatory practices—was extremely disappointing. To anyone considering this dealership: be cautious. What appears to be a reputable name may hide policies and practices that do not treat customers fairly. More

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Very pleased with all aspects of purchasing my car at Ed Morse Cadillac, Tampa, I really feel like all employees cared more about making me a happy customer rather just making another sale. Morse Cadillac, Tampa, I really feel like all employees cared more about making me a happy customer rather just making another sale. More

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My husband and I purchased two new cars today and it was a great experience! Everyone was nice and worked within our budget with no problems! Love our new vehicles a great experience! Everyone was nice and worked within our budget with no problems! Love our new vehicles More

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A really great sense of customer service from start to end. I would highly recommend the whole team, Ivan was particularly good. end. I would highly recommend the whole team, Ivan was particularly good. More

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Ivan was great to work with. He was professional, polite and knowledgeable. Joe was very pleasant and happy guy, made me feel like family. They were both a great pleasure. He was professional, polite and knowledgeable. Joe was very pleasant and happy guy, made me feel like family. They were both a great pleasure. More

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