Ed Morse Cadillac Tampa

I leased a 2025 Cadillac Optiq at Ed Morse Cadillac of Tampa and had a very disappointing experience with the finance process. I was promised several incentives at the time of negotiation — including the Tampa and had a very disappointing experience with the finance process. I was promised several incentives at the time of negotiation — including the Costco Executive rebate, Cadillac loyalty credit, the federal $7,500 EV lease incentive, and a loaner vehicle incentive. However, my contract only shows about $4,700 in reductions with no itemization of these rebates. When I asked for a full lease worksheet showing how the deal was structured, the dealership refused to provide it. I was also told that the $7,500 EV credit was “in the residual” rather than applied as a rebate, which contradicts how this incentive is normally handled in lease programs. The gross capitalized cost included negative equity from my prior Lyriq lease, but this amount was not clearly itemized, making the numbers impossible to verify. Additional fees ($999 dealer fee and $199.75 electronic filing fee) were added without clear explanation, and I was not given a signed copy of my contract despite requesting it multiple times. I was also brought in under the impression I could move into a newer, larger vehicle for $100 less per month, but instead ended up with a $1,143 payment. When I asked for clarification, the finance manager was dismissive and told me, “it’s obvious you are not happy with your deal and you are angry,” rather than providing transparency. I strongly caution anyone considering doing business here to carefully review every number, demand a full lease worksheet in writing before signing, and confirm that all rebates and incentives are applied properly. More

The Employees went above and beyond to make sure that we were satisfied customers! Jacklynn was absolutely laser focused on our satisfaction! were satisfied customers! Jacklynn was absolutely laser focused on our satisfaction! More

Ivan ---> USE HIM! I generally am not a fan of dealerships but he made the process easier and we had some laughs along the way. And the Lyriq is nice. Happy with our s I generally am not a fan of dealerships but he made the process easier and we had some laughs along the way. And the Lyriq is nice. Happy with our selection. More

It was a fantastic experience! Jackie was amazing and really helped me find the right fit for me. She took into account all my preferences and I left with the perfect car. She even Jackie was amazing and really helped me find the right fit for me. She took into account all my preferences and I left with the perfect car. She even taught me how to use all the amazing features. More

Great atmosphere! All the employees were very nice and make you feel very welcome. You must go visit! Just wear a coat because the AC feels very Arctic. Lol All the employees were very nice and make you feel very welcome. You must go visit! Just wear a coat because the AC feels very Arctic. Lol More

I had an excellent experience at this dealership! Jaclyn, who was my salesperson, was incredibly communicative and made the whole process smooth and enjoyable. Andre, the sales manager, was super he Jaclyn, who was my salesperson, was incredibly communicative and made the whole process smooth and enjoyable. Andre, the sales manager, was super helpful throughout the entire deal. I also had the pleasure of meeting Shelly, the service advisor, who was fantastic as well. Five stars all around! More

Buying my new car from Jacklyn Bashaw was a smooth and enjoyable experience. She was incredibly knowledgeable and answered all my questions with patience and confidence, which made the entire process comp enjoyable experience. She was incredibly knowledgeable and answered all my questions with patience and confidence, which made the entire process completely stress-free. The dealership itself is modern, clean, and well-organized — it truly gives off a premium vibe. I also appreciated the convenient location and how easy it was to find parking. A special thanks to Jacklyn, my saleswoman, for being so helpful, patient, and attentive. She made sure I felt comfortable every step of the way, and her professionalism and care made me feel like a truly valued customer. Her attention and support really elevated the entire experience. Highly recommend this dealership if you’re looking for excellent service and a hassle-free car-buying experience. More

Service has been excellent. Ivan Balev helped me over the last many years looking for the right car and right time. Ivan Balev helped me over the last many years looking for the right car and right time. More

I came in knowing the used vehicle I wanted. I was not pressured to choose differently. I sought a quick process, and that's exactly what I got. I was not pressured to choose differently. I sought a quick process, and that's exactly what I got. More