Ed Morse Cadillac of Delray Beach

Great job overall My sales consultant Billy Austin was exceedingly helpful and considerate during the whole leasing process I wouldn’t go anywhere else again. Also the My sales consultant Billy Austin was exceedingly helpful and considerate during the whole leasing process I wouldn’t go anywhere else again. Also the finance manager was also top notch. More

TRULY OUTSTANDING Over the past 2 weeks, I had visited quite a few dealerships in search of a preowned vehicle for my elderly mother, so it is without reservation that Over the past 2 weeks, I had visited quite a few dealerships in search of a preowned vehicle for my elderly mother, so it is without reservation that I highly recommend Ed Morse Cadillac, in Delray Beach, FL. From the moment I entered the dealership, I was warmly greeted by a lovely receptionist and was continually treated politely and with respect by everyone throughout the process. Most of my experience was w/ my salesman, Mr Paul Betteridge, who was most pleasant, professional, informative and most importantly (to me) very LOW PRESSURE. I felt that Mt Betteridge truly understood my goal of purchasing a safe and reliable preowned vehicle for my mom AND also respected my need to stay within my budget. I also interacted w/ Mr. Frank Gambone, who was helpful and extremely accommodating. Finally, I met w/ Mr. Jeff Setwart, who was friendly and patiently explained all the paperwork and the numbers. Of note, since my initial contact was via internet, I must also mention Ms Robin Lucey's timely and courteous email replies and follow up. And finally, even though Mr Patxi Breton was not my salesman, he was always smiling, happily pointed out where the ladies room was located (which, by the way, was immaculate and well stocked w/ soap and paper towels) and was quick to offer water and/or locate Mr. Paul Betteridge for me. So, it is without reservation that I highly recommend this dealership. It was a truly 5 STAR vehicle purchasing experience.  More

A Pleasant Car Buying Experience Though I only had several hours at the dealership, I can earnestly say that everyone I came in contact with was professional and knowledgeable. The sa Though I only had several hours at the dealership, I can earnestly say that everyone I came in contact with was professional and knowledgeable. The salesman, Patxi, was congenial and if I asked a question about he vehicle he did not know, he was quick to find out he answer. I appreciate this honesty; too often, salesmen will 'fake' an answer telling customers what they may want to hear. His honesty was refreshing. The dealership is a clean modern facility; I was given a tour of the service area also. I can without hesitation recommend both the Cadillac vehicle and the Ed Morse Delray dealership. More

Great customer service Ron and Alan were both very polite and extremely knowledgeable. They made sure they went over every detail on the XT4. . they spent several hours with Ron and Alan were both very polite and extremely knowledgeable. They made sure they went over every detail on the XT4. . they spent several hours with me an reassured me if I needed anything to call. More

Easy friendly and affordable My experience at ed Morse Cadillac was a good one. The salesman worked with me to get the best price. . I was a returning customer and will continue t My experience at ed Morse Cadillac was a good one. The salesman worked with me to get the best price. . I was a returning customer and will continue to be one. More

Good people good cars fair deal Alan Berkowitz was professional, knowledgeable and easy to deal with. He took all the time necessary to locate the car I was looking for. He was timel Alan Berkowitz was professional, knowledgeable and easy to deal with. He took all the time necessary to locate the car I was looking for. He was timely and followed up with appointments. Chris the finance manager was also professional and explained everything clearly More

Excellent customer service From the moment we walked in the door, the service was great. There was a Seamless transaction. Tony was informative and thorough. In all it was a gre From the moment we walked in the door, the service was great. There was a Seamless transaction. Tony was informative and thorough. In all it was a great experience. More

Completely Satisfied! This is my third Cadillac from Ed Morse Delray. My salesman Alan Berkowitz, GSM Chris Atkins, Finance Mgr. Chris Walker & GM James Lanzaro all contrib This is my third Cadillac from Ed Morse Delray. My salesman Alan Berkowitz, GSM Chris Atkins, Finance Mgr. Chris Walker & GM James Lanzaro all contributed to great experience. Definitely recommend Ed Morse Cadillac to anyone in the market for a Cadillac ! More

Excellent Mazda CX-5 Bodywork On Thursday September 26, 2019 I brought my 2018 Mazda CX-5 in for some bodywork after an incident on I-95 with some construction barrels on the right On Thursday September 26, 2019 I brought my 2018 Mazda CX-5 in for some bodywork after an incident on I-95 with some construction barrels on the right side of my car. While I didn't see any sheet metal damage, it looked like the car would require a partial paint job, and replacement of trim over the right rear wheel. I met with Dennis Ruggerio and showed him the car. He took the car over to the body shop, and using some chemicals was able to restore the paint and its finish. He ordered the replacement trim piece, and installed it on Wednesday October 2, 2019. I am very pleased that Dennis didn't try to take advantage of me and sell me a paint job that wasn't needed. He was a complete professional, and also very polite. I highly recommend Ed Morse repair shop for body work repairs. More

New lease experience Went to terminate a lease and rent a new car. Talked with several employees and I was very satisfied with all the answers provided and the conversatio Went to terminate a lease and rent a new car. Talked with several employees and I was very satisfied with all the answers provided and the conversations engaged in. More