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Ed Morse Chevrolet Buick GMC

Muscatine, IA

Overview
Employees
Reviews
Vehicles
4.7
881 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 881 reviews

March 23, 2024

MC Henderson is the best! He always takes care of us and does the right thing. More

by HAAGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

The service advisor Pete did a fantastic job and is smoother than Michael McDonald's voice! More

by GEDKIN84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the awesome feedback! You're right, Pete is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Ed Morse Chevy Buick GMC Team

March 23, 2024

I wished they had washed my vehicle as I requested, it was not a big problem but the action was requested. More

by PICKERING0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
MC Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing your feedback with us. At Ed Morse Chevrolet Buick GMC Muscatine, we strive to provide complete satisfaction for every experience and are sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

March 22, 2024

Honestly, the only reason we come back is because of Brian. He’s a good salesman. More

by MATTZAE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Ed Morse Chevrolet Buick GMC responded

Matt, thank you for your loyalty to our dealership and for taking the time to write this review. Brian’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, The Ed Morse Chevy Buick GMC Team

March 20, 2024

Easy to work with and stuck to their word and delivered as promised. Smooth and easy transaction. More

by jcgolf1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Grant Edkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Ed Morse Chevrolet Buick GMC Muscatine. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Ed Morse Chevy Buick GMC Team

March 20, 2024

Service team was quick and thorough, the appointment time was very accommodating with my work schedule, grandson enjoyed the "kids table". More

by THONTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who assisted us
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Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Ed Morse Chevrolet Buick GMC Muscatine, we value our customers and we look forward to seeing you down the road. Sincerely, The Ed Morse Chevy Buick GMC Team

March 20, 2024

Usually great service! I wish they would stop using Chevrolet's pricing on repairs! $85 to replace a license plate bulb and a brake bulb! Ridiculous! More

by jdohrman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Ed Morse Chevy Buick GMC Team

March 19, 2024

Service team was great to work with me and very accommodating. Even got me a loaner vehicle while mine was being serviced. Would recommend this place to anyone. More

by JPFEIFFER2
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

March 19, 2024

Trevor did an excellent job. He really should get the highest rating. Thank for helping us. More

by langholdtr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Paul
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Mar 22, 2024 -

Ed Morse Chevrolet Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Trevor was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Ed Morse Chevy Buick GMC Team

March 16, 2024

I feel they did not check my brakes on my truck . My brake indicator in my truck Tells me my brake They need replaced. More

by ABEIDELMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Ed Morse Chevrolet Buick GMC responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

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