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Ed Morse Chevrolet Buick GMC

Muscatine, IA

4.7
933 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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501 U.S. 61 BUSINESS

Muscatine, IA

52761

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Showing 933 reviews

September 21, 2022

Freddy Ortiz and Dan Cox were friendly, professional and very easy to work with. Received a follow up email afterward. More

by jcur7777
Recommend Dealer
Yes
Employees Worked With
Freddy ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

September 19, 2022

Greg Bogart worked with me on a trade in value on my 2019 GMC Acadia Denali which didn't take much time. Brian woods did a great job on explaining the details of my NEW Buick Enclave. Overall very satisfie More

by DJBickford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Droessler
Sep 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for writing this amazing review for our team! Sincerely, The Ed Morse Chevy Buick GMC Team

September 14, 2022

Same great service and friendliness, now going on 30 years! Thanks for keeping me in the loop. More

by JimS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

September 10, 2022

On Tuesday 9/6 The truck was dropped in service for oil. Change and rotate tires. Service advisor recommended changing engine and cabin air filters. Permission was given to do so. When I picked it up the ch More

by craig410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth Weber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Ed Morse Chevrolet Buick GMC responded

craig410, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Ed Morse Chevy Buick GMC does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

September 10, 2022

The service was better when it was Kriegers. Not sure what happened things are forgotten to finish the job Now we have to figure out how to reset the fuel filter More

by JKKOBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Wiebel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

September 09, 2022

Service was great people really cared I showed up with no appointment but I was taken care of More

by BIGSKYRLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Ed Morse Chevy Buick GMC Team

September 06, 2022

Did the required service. Service rep reported any minor concerns to monitor. I paid the bill and went on my way. More

by bwykert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who it was.
September 02, 2022

Received a missed call from the dealer. When I called back the person had no ideas who or why I got a call. I said I had my car in service. Was then asked who the adviser was and I said tha More

by craig410
Recommend Dealer
No
Employees Worked With
Charles Wiebel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Ed Morse Chevrolet Buick GMC responded

Craig, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, The Ed Morse Chevy Buick GMC Team

August 31, 2022

My first vehicle purchased under the Ed Morse Auto Dealership. Although we were early Ed Morse still took care of my purchasing of the New 2023 Buick Enclave. Very accommodating. More

by DJBickford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Droessler
Sep 06, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Ed Morse Chevy Buick GMC Team

August 30, 2022

Always great with rob as a service advisor je keeps me lmformed and is honest More

by JRAMSER
Recommend Dealer
Yes
Employees Worked With
Rob whitmer
Sep 06, 2022 -

Ed Morse Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Ed Morse Chevy Buick GMC Team

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