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Ed Morse Chevrolet Buick GMC - Service Center

Muscatine, IA

4.6
543 Reviews

543 Reviews of Ed Morse Chevrolet Buick GMC - Service Center

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January 21, 2024

Thank you for your quick service on my Cadillac as I was home before lunch. More

by DEBBIE.MAGRUDER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business, Debbie! Sincerely, The Ed Morse Chevy Buick GMC Team

January 20, 2024

Pleasant place to do business. Did take a little longer than I expected for an oil change. Probably had something to do with the cold weather and waiting for the oil to drain. And More

by CATHRYN_JEPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thanks for your great review, Cathryn. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Ed Morse Chevy Buick GMC Team

January 17, 2024

They were fast and did a good job. Plus it was during a snow storm. More

by DOUGLAS.KOELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2024

Still thinking what to do about the repair on my truck fix it or find a newer model More

by MARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2024

Everyone was personable and did their best to take care of us. We will continue to patronize Ed Morse Chevrolet. More

by KNOCKKNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wood
Jan 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

We are so glad we could take care of all of your needs at Ed Morse Chevrolet Buick GMC Muscatine. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Ed Morse Chevy Buick GMC Team

January 09, 2024

The chip retrofit service when well after waiting almost 2 years. However, no one took the time to explain the function of this chip and how it affects my driving. I also suggest that each dealership offer More

by RHOFFERBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Ed Morse Chevrolet Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Ed Morse Chevy Buick GMC Team

January 07, 2024

Ed Morse is always very prompt and courteous about scheduling my vehicle for maintenance. They keep me informed all along the way. More

by JRJ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Wittmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Ed Morse Chevy Buick GMC Team

January 05, 2024

We always have a great experience at Ed Morse. The service department is easy to work with, and accommodating into our schedule. More

by VORWERK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wiebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Smillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Ed Morse Chevy Buick GMC Team

January 04, 2024

We talked to Brain Wood and he was very good and we will trade there again Just wish we had gotten one with more stuff on it like power latch power seats heated seats and navagation More

by rkbusness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bogart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for taking the time to share your kind feedback about Brian. Each employee is a valued member of the Ed Morse Chevrolet Buick GMC Muscatine (MICB) team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Ed Morse Chevy Buick GMC Team

December 30, 2023

Quick and speedy service. They diagnose the problem quickly. They started on the vehicle prior to appointment time. The repair was done in a timely manner. Great job Ed Morse More

by TMCNALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Ed Morse Chevrolet Buick GMC responded

Thank you for leaving us this great review! We are glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Ed Morse Chevy Buick GMC Team

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