Ed Morse Chevrolet Buick GMC - Service Center

Elizabeth was very efficient, and courteous very professional a great representative of the service area! professional a great representative of the service area! More

I went in for my $45,000 mile checkup. Everyone at the dealership was very nice. I was disappointed that when they changed my oil they broke the cap that stops IT from coming out. It seems Everyone at the dealership was very nice. I was disappointed that when they changed my oil they broke the cap that stops IT from coming out. It seems someone at a different Buick dealer put it on too tight and when they took it off it broke. I don't think I should have been held responsible for that since it was a Buick dealer that did it but I ended up spending $25 on a new cap. Other than that I was very happy with everything they did and they got it out to me again in good time More

Elizabeth is always cheerful and greats you with a smile! She kept me informed and got me the best discount that was available. I was in an out in an hour and that included a car wash!! Great job!! She kept me informed and got me the best discount that was available. I was in an out in an hour and that included a car wash!! Great job!! More

Great service they were very friendly and helpful . I would highly recommend them f to service your vehicles I would highly recommend them f to service your vehicles More

Had my car back less than 24 hours, and the engine light is on again. Now I can't get in again until next week. is on again. Now I can't get in again until next week. More

I worked at a Chevrolet dealership in Colorado for 33 years as the Controller and Corporate officer. Our owner never missed an opportunity to engage a customer and absolutely INSISTED every employee do t years as the Controller and Corporate officer. Our owner never missed an opportunity to engage a customer and absolutely INSISTED every employee do the same. If an employee did not greet a customer and offer assistance - they were given a talking to - and one more chance. When at your dealership recently I roamed the showroom for 15 minutes - and only the receptionist gave a cursory glance and a "hello". I passed 5 or 6 salesmen - some on their computer - some talking to other sales people - not one bothered to stop what they were doing and acknowledge me. We are very new to Muscatine so I am willing to give "Ed Morse' one more try. More

Very poor customer service since it switched from Kriegers. Will never buy another vehicle there Kriegers. Will never buy another vehicle there More

Great atmosphere, service work completely in a timely manner and regular updates from the advisor. manner and regular updates from the advisor. More

They have turned my business away twice due to not being able to diagnose the issue. able to diagnose the issue. More

My situation was a bit of an emergency and they were unable to get my vehicle worked in the same day. Other than the wait, service was good. unable to get my vehicle worked in the same day. Other than the wait, service was good. More