Ed Morse Delray Toyota

So there looked like a bunch of salespeople were at the door as we approached and the one "up" asked us what we were interested in and we said a Rav 4. He took us in the showroom and there was one on the door as we approached and the one "up" asked us what we were interested in and we said a Rav 4. He took us in the showroom and there was one on the floor. My husband looked and sat it in and then said we didn't like this basic trim we wanted one with a sunroof. Instead of seating us down and going through the different trim lines and what was included or could be purchased with each we were told to go outside but not before we were asked for our name and number. My husband balked but we were told this was required to see a car so OK he did it. We then said to him we would like to see the top line trim one and he took us over to a car and said this is it. I asked if it was one of the hybrid ones because on the way walking to the car he said 95% of them were hybrid. He said this one was not hybrid, nor did he have the key to the car of the one he was showing us. We asked how we were supposed to "see it" and he kind of gestured there it was. Were we supposed to look through the driver side door to see if we liked it? I really didn't need to look at the outside of a rav 4 which all look alike. Is this the new way to "see" a car? When we asked to sit it in he took us to another rav 4 two cars down and said to sit it that one. By his admission it was not the one we asked to see. When we got disgusted and said forget it, he actually had the audacity to say well you wanted to see one and I showed you one. I'm still flabbergasted that we were treated this way. I don't expect a red carpet but certainly we shouldn't have to piece it together like we did here. They are not the only dealership in town and we will be consulting another Toyota showroom in the hopes that we can do more than just see it while shading our eye through the windows to "see it." More

The professionalism and customer service exceeded my expectations. Luckily I encountered you gentlemen Joel, Jeffrey Jean and Jovani. I have nothing but gratitude and respect for the team here at Ed Mor expectations. Luckily I encountered you gentlemen Joel, Jeffrey Jean and Jovani. I have nothing but gratitude and respect for the team here at Ed Morse Toyota. Once again thank you More

Luke was by far the best salesman we have ever had at Delray Toyota! By far one of the best experiences we have had. Delray Toyota! By far one of the best experiences we have had. More

I love the Toyota vehicle. This is my fifth vehicle I bought from Edmorse. Three forerunners, one tundra, and now the Tacoma. I love the service that they offer, and Robert Am This is my fifth vehicle I bought from Edmorse. Three forerunners, one tundra, and now the Tacoma. I love the service that they offer, and Robert Amato, who is my personal service manager to my vehicle. Love that guy.. So my. Acquaintance with this dealership certainly more family oriented. More

Dealership was easy to get to People are friendly and easy to work with and honest easy to work with and honest More

Had a really seamless and pleasant experience working with Jason, Josh and David. All very nice, educated and made me feel good about my decisions! Highly recommend. with Jason, Josh and David. All very nice, educated and made me feel good about my decisions! Highly recommend. More

Most efficient Service extremely helpful and cute salesman. Thanks Luke for helping me buy my car salesman. Thanks Luke for helping me buy my car More

Let me tell you that this was the absolute best experience I have ever had in a dealership. A sincere, heartfelt thank you goes out to Jeffrey Jean and the entire Ed Morse team. Jeffrey Jean, you a experience I have ever had in a dealership. A sincere, heartfelt thank you goes out to Jeffrey Jean and the entire Ed Morse team. Jeffrey Jean, you and I will be doing business again and I look forward to being a life long Ed Morse customer. Jeffrey Jean greeted me upon entering with a huge smile and was so professional and courteous throughout the entire deal. He understood our situation and communicated to us like family. I really appreciate that you took the time to work with us and ultimately help us finalize a great deal. If you’re in the market for a new or used Toyota, do yourself a favor and go see Jeffrey Jean! A special thanks to Charles, Big Jim, Jovani, Richard and David too! More

Luke was very helpful and professional. He helped us pick the perfect vehicle for us, the highlander. We are very happy ! He helped us pick the perfect vehicle for us, the highlander. We are very happy ! More

can’t believe how fast and easy buying a car has become. JJ was an absolute gentlemen- kind and very knowledgeable. guys if you are looking for a great deal and handsome young salesman come here JJ was an absolute gentlemen- kind and very knowledgeable. guys if you are looking for a great deal and handsome young salesman come here More