Ed Morse Delray Toyota

Exceptional Service from Daniel Crespo at Ed Morse Delray Toyota! I recently purchased a pre-owned 2022 Honda CR-V from Daniel Crespo at Ed Morse Delray Toyota, and I was very impressed with the service. Toyota! I recently purchased a pre-owned 2022 Honda CR-V from Daniel Crespo at Ed Morse Delray Toyota, and I was very impressed with the service. The entire process was efficient and tailored to my perspective and budget. Daniel was incredibly kind, polite, professional, and always willing to help. He provided me with several options, worked closely with the manager to secure the best price, and gave me a fair value for my trade-in. He managed the time and the entire process very well, making the experience smooth and enjoyable. I highly recommend Daniel Crespo to anyone looking for a vehicle, he truly goes above and beyond for his customers! More

Great experience at Delray Ed Morse Daniel was my salesperson and I appreciate his help alot salesperson and I appreciate his help alot More

Fantastic Experience with Daniel Crespo at Ed Morse Delray Toyota! I just purchased a new 2025 Toyota Camry XSE on the last day of the year, and I couldn’t be happier with the experience. Daniel Cre Delray Toyota! I just purchased a new 2025 Toyota Camry XSE on the last day of the year, and I couldn’t be happier with the experience. Daniel Crespo was absolutely amazing, attentive, transparent, and incredibly professional. He explained everything clearly and made the entire process smooth and stress-free. Daniel’s exceptional service was the key factor in our decision to close the deal. I highly recommend him to anyone looking for a new car. Thank you, Daniel, for making this such a great experience! More

It's a nice dealership, and they closed the deal and worked with me to make it happen. worked with me to make it happen. More

Daniel Crespo has been an outstanding sales representative! He was incredibly helpful and went above and beyond to help us find the perfect car with the best deal. We highly recommend him and t representative! He was incredibly helpful and went above and beyond to help us find the perfect car with the best deal. We highly recommend him and this dealership. The entire team has been a pleasure to work with! More

I recently purchased a Certified Pre-Owned Toyota RAV4 from Ed Morse Delray Toyota, and I couldn't be happier! The entire process was seamless, from test drive to signing. The sales team was knowledgeable from Ed Morse Delray Toyota, and I couldn't be happier! The entire process was seamless, from test drive to signing. The sales team was knowledgeable, friendly, and made sure I got an amazing deal. The RAV4 itself is a dream to drive - spacious, comfortable, and packed with safety features that give me peace of mind on the road. Plus, the certified pre-owned program gave me added confidence in my purchase. I highly recommend Ed Morse Delray Toyota and the Certified Pre-Owned Toyota RAV4 to anyone in the market for a reliable and fantastic vehicle! 5 stars isn't enough - I'd give it 10 stars if I could! More

I recently purchased a 2025 RAV4 XLE Hybrid from Daniel Crespo at Ed Morse Delray Toyota, and the entire process was absolutely exceptional. Daniel’s professionalism, transparency, and honesty are beyond c Crespo at Ed Morse Delray Toyota, and the entire process was absolutely exceptional. Daniel’s professionalism, transparency, and honesty are beyond compare. He truly embodies what it means to deliver outstanding service. Daniel took the time to understand my needs and helped me choose the perfect car. The entire team, including Justin, Tyra, and Nicole, made this experience smooth, friendly, and hassle-free. The customer service was spectacular, patient, accommodating, and seamless from start to finish. I love my new car and can’t thank the team enough. I’ll absolutely be referring my family and friends here. Thank you, Daniel and everyone, for your phenomenal service! More

Cody was very professional and knowledgeable during our purchase of a new Grand Highlander Hybrid. He made the buying experience easy, even though we had to wait for our car to come in. He provided timely purchase of a new Grand Highlander Hybrid. He made the buying experience easy, even though we had to wait for our car to come in. He provided timely updates and was very approachable when we had questions. Highly recommend Cody and we would use him in the future. More

It was an awesome experience, great customer service for a very smooth purchase. Would recommend his service to anyone. a very smooth purchase. Would recommend his service to anyone. More

On November 30th, I came to the dealership to trade in a truck for a new one. My sales associate was Luis Arbulu and manager Anthony Katzelnik. Anthony told me that he was the manager of the entire sales de truck for a new one. My sales associate was Luis Arbulu and manager Anthony Katzelnik. Anthony told me that he was the manager of the entire sales department (General Sales Manager) so all managers work under him and that he would like to complete the deal since it was the last day of the month. After agreeing on the numbers, I asked to have the bed cover transferred from my old truck to the new one. Anthony told me that it's a 4 hour job (2 hours to remove the cover and 2 hours to install it on the new truck). He told me that if the installation is included in the deal, it would be $125 per hour so $500 total. However, if I pay it separately, it would be $250 per hour so $1,000 total. I couldn't understand why the rate is doubled. Anthony couldn't explain it either. So I decided to add the $500 to the deal. I also asked to have the 2 front side windows tinted. Anthony told me that there wouldn't be additional cost for the tint. Anthony introduced me to service advisor Will Gross who would take care of the service on Monday morning. I arrived on time for my appointment at 9:30 am on Monday December 2nd. Will advised me again that it will be 4 hours for the bed cover switchover and 2 hours for the tint. The tint technician took my truck for the tint work and finished it in 30 minutes (not 2 hours). I waited 1.5 hours and the technician that would be doing bed cover switch didn't pull in my truck yet. I walked back to Will and asked why it's taking so long. He told me that the technician is pulling in my truck within a few minutes. I waited another 1 hour. At that point, I became extremely frustrated that I had to wait so long. I went to speak with Anthony who couldn't really help me. I asked him who was his boss and he introduced me to Jim Tiger (General Sales Manager). So apparently Anthony wasn't a general sales manager but just a regular sales manager. I started explaining to Jim what happened. He wouldn't let me finish the conversation and interrupted me saying "Let me know when you're done speaking so that I can speak. How can a general sales manager not let a customer finish his side of the story? That was extremely rude of him. Jim told me that the technician is getting started on bed cover switchover and he will work as fast as he can. Jim also told me that it would be less than 4 hours since he asked the technician to work as fast as he can. I told him that I would like to get some of the $500 refunded because it wouldn't be a 4 hour job as I was advised. He denied my request. I then asked Anthony who was Jim's boss. Within a few minutes, Mark Stromberg (service director) walks over to me. He advises me that he can refund me $250 which is half of the $500. I agreed to his offer. At that point, my truck was already finished being worked on. I calculated and it took 1.5 hours for the technician to transfer the bed cover, not 4 hours. If I wouldn't be paying attention to how long my truck was being worked on, I w OK ukd have never known that I paid for a 4 hour job that took 1.5 hours to complete. I am a very upset customer and will never return back for service nor for future car purchases. I will also make sure to spread this around to others. More