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Ed Morse Delray Toyota

Delray Beach, FL

4.8
1,680 Reviews
For value and for service, it's Ed Morse! Check out our website for more details including Sales and Service hours. http://www.delraytoyota.com find car service savings at http://service.delraytoyota.com
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2800 South Federal Highway

Delray Beach, FL

33483

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Showing 1,680 reviews

January 27, 2022

Bought a Tacoma. The only one available. They are charging a hefty fee over MSRP. Which Indid not agree with - they reduced it significantly but not completely which was disappointing. It’s a selle More

by KMW MGT LLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ira Goldstein , Donnovan Combe
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

January 27, 2022

Service was excellent in a friendly, caring way. It was done in a very short timeframe which enabled me to move forward with my day. More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Ed Morse Delray Toyota responded

Thanks for the great review, Ginny. Please let us know if you need anything else in the future! Ed Morse Corporate Offices

January 26, 2022

Gabby was very friendly and my car was finished on time. She was very professional. More

by Marshacantwo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Jan 31, 2022 -

Ed Morse Delray Toyota responded

We are pleased to hear of your great experience with Gabby! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

January 25, 2022

Brought my vehicle in for window tint, had a very pleasing experience. Couldn't be happier! More

by taylorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chacho Lavistida
Jan 25, 2022 -

taylorp responded

Happy

January 20, 2022

I would think twice before entering Ed Morse Delray Toyota! If you had purchased or leased your Toyota, then, this is not for you. If you are not, then watch out!! Gave my car for service from Virgin More

by duboisj007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Baez
Jan 21, 2022 -

Ed Morse Delray Toyota responded

We regret to hear you had a negative experience with us. We work diligently to keep our prices competitive and we would appreciate the opportunity to speak with you to understand the differences in pricing you experienced. If you are willing to discuss this, please reach out to our Customer Relations Manager, Taylor Postin, via email at TaylorPostin@edmorse.com. Ed Morse Corporate Offices

Jan 21, 2022 -

duboisj007 responded

Thank you for your quick response. Competitive pricing? $169 for a vizor at Ed Morse part department versus $22 on Amazon? Competitive pricing? $8,000 repairs at Ed Morse service center versus $367 at the mechanics across the street? I have all the receipts from Ed Morse and the mechanics to support my claim. I am just warning the consumers before they set foot at your location for service and repairs. Just relating the facts with my experience owning a 2009 Toyota Camry Hybrid.

January 10, 2022

I would highly recommend Ed Morse Toyota.... Professional service in a comfortable setting and everyone was very welcoming and happy to help. This is my fourth year dealing with Ed Morse Toyot More

by Kaudererd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovani Caprio and Andrew Speidel (5 Stars)
Jan 11, 2022 -

Ed Morse Delray Toyota responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us. Ed Morse Corporate Offices

December 30, 2021

this time I dealt with Customs Relation Taylor.Taylor this time I dealt with Customs Relation Taylor. Taylor was very accommodating, extremely pleasant and helpful . She is a credit to your company. More

by richardnzuccaro
Recommend Dealer
Yes
Employees Worked With
Customers Relation Taylor
Jan 03, 2022 -

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Taylor. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

December 25, 2021

My service advisor Robert was able to get me in at the last moment. I was not happy that I had to bring my brand new Supra in for a repair (I did not buy the car from you) The technician was amazing, unde More

by Shawngpeeples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Amato (Assistant Service Manager)
Jan 03, 2022 -

Ed Morse Delray Toyota responded

Shawn, thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

December 25, 2021

Gabby Verdesoto customer service skills are top notch. It does not matter how tough the day might be for her, she manages to deliver the best of herself. I truly appreciate her positive demeanor and willingn More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby Verdesoto
Jan 03, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your excellent experience with Gabby! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

December 01, 2021

Well organized team of associates who greet you on your appointment. Would absolutely be going back for my service and recommend this dealership. More

by P.jakeway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Vassilatos and Peter Altman
Dec 01, 2021 -

Ed Morse Delray Toyota responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us. Ed Morse Corporate Offices

Dec 01, 2021 -

P.jakeway responded

If I was an American citizen I would of bought my Toyota's hear. Thanks paul

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