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Ed Morse Delray Toyota - Service Center

Delray Beach, FL

4.6
758 Reviews

758 Reviews of Ed Morse Delray Toyota - Service Center

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April 06, 2022

Marc on service is the best- we trust him with our vehicles. He’s fast, fair and knowledgeable. More

by Divadouble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Berger
Apr 07, 2022 -

Ed Morse Delray Toyota responded

Thanks for the excellent review! We are so pleased to hear about your experience with Marc and the team. Please let us know if you need anything. Ed Morse Corporate Offices

March 27, 2022

The service needed 3 tires to replace the original one. The problem was not a tire, but the pressure device on the air valve. If the area would have been inspected for an air leak there would only be one p More

by martywerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erica and Julia
Mar 28, 2022 -

Ed Morse Delray Toyota responded

We regret to hear that you had a negative experience with us but we appreciate that you gave us the opportunity to turn it around. We know you spoke to our Service Manager, Erica Harper, who was able to resolve the issue but if you have any other concerns or if you need anything further please don't hesitate to reach out. Ed Morse Corporate Offices

March 17, 2022

this review is not for Jonathan, this is for Julia in service department, she is very knowledgeable about my tacoma and my warranty. she is honest and I didn't wait for my vehicle long so she is one of More

by farquharsonwarrior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia in the service department
Mar 17, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your excellent experience with Julia! We are so happy she could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

March 13, 2022

My first experience with you i find it a good experience good job no complaint More

by bertranjean3
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices

March 12, 2022

My car was brought to the dealership for an oil change and car checkupI bought my car from the dealership and I have been happy with the service. Service and attentiveness is very important to me More

by dha25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Berger
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for trusting our team to service your vehicle! Our goal is to always provide exemplary and pleasant customer service, and we are elated to hear that that was the case during your visit. Do not hesitate to reach out if you need anything else. We hope to see you again soon! Ed Morse Corporate Offices

March 12, 2022

My advisor informed me that it was going to be 60 to 90 min. For the service to be performed that’s okay at least I was informed. Wish they would of washed the vehicle after the service though. More

by jaym3180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Vassilatos
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Please let us know if there is anything further we can do to serve you! Ed Morse Corporate Offices

March 12, 2022

Excellent customer service, job well done. Have a good experience with my service consultant. Keep the good customer service More

by jcastor47
Recommend Dealer
Yes
Employees Worked With
Lowens Dumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices

March 12, 2022

My service advisor was Lowens Dumel and he was excellent. I would rate him with five stars. I’m sorry but I’m not aware of who Jonathan Cox is. More

by Katrina12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowens Dumel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thanks for sharing your quality experience with Lowens. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

March 12, 2022

Always a professional experience! Gabby in Service is EXTREMELY knowledgeable and customer friendly. She is quite an asset to the company and keeps me coming back for all my service More

by Pattig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabby Verdesoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thank you for taking the time to share your excellent experience with Gabby! We are so happy she could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices

March 12, 2022

Excellent customer service, really fast and excellent quality, for sure will continue visiting the dealership for maintenance More

by Henry Gongora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Pescota
Mar 14, 2022 -

Ed Morse Delray Toyota responded

Thanks for the great review, Henry. Please let us know if you need anything else in the future! Ed Morse Corporate Offices