Ed Morse Delray Toyota - Service Center

Gabby is the only reason I come here. She is worth the drive. Gabby is kind, HONEST and not a crook. She's a hidden gem at the dealership. She deserves a promotion. She is worth the drive. Gabby is kind, HONEST and not a crook. She's a hidden gem at the dealership. She deserves a promotion. More

Will is great. Every time was smooth and I was in and out timely. Been with you guys for a few years now. I appreciate a good service team Every time was smooth and I was in and out timely. Been with you guys for a few years now. I appreciate a good service team More

On June 8th, '22 I bought a 2015 Camry from Ed Morse Delray Toyota. That was one of the easiest car buying experiences I have ever had, and I have bought a lot of cars over the years (I bought my first Delray Toyota. That was one of the easiest car buying experiences I have ever had, and I have bought a lot of cars over the years (I bought my first car in 1972). Thank you Tyler and Byron, my sales associates. But the story doesn't end there. About 5 weeks later, the car needed a fairly major repair and I had only driven it 740 miles in those 5 weeks. I purchased it out of warranty and it was not a certified pre-owned car, so I knew the repairs would be my responsibility. But it just didn't feel right. So I went back to the dealership to see what they would do. After explaining the situation to Jovani Caprio, he agreed that even though the car was sold "As-Is, NO WARRANTY" and even though there was no legal obligation on their part, he too felt that there was still a certain unspoken expectation that, when one buys a used car, even one with no warranty, the vehicle shouldn't need an expensive repair that soon and with such little usage after the purchase. To make a long story short (if it's not already too late for that?), Ed Morse Delray Toyota, at Jovani's recommendation, covered the entire cost of the repair, including a new 4-wheel alignment and a shuttle service ride home and back to the dealership when the car was ready, so I wouldn't have to wait at the dealership. I'm impressed. Kudos to you guys. More

The white paint on my Toyota Tacoma started flaking off and when I contacted them about it they went out of their way to get the issue resolved with Toyota. and when I contacted them about it they went out of their way to get the issue resolved with Toyota. More

Gabby is the only reason I drive 45 minutes out of my way to get my car serviced, She is kind, pleasant and above all, unbelievably professional. An outstanding representative of Ed Morse Toyota. to get my car serviced, She is kind, pleasant and above all, unbelievably professional. An outstanding representative of Ed Morse Toyota. More

She is very frigid and cold. To not like your job is one thing, but to give customers attitude is very unprofessional. Did not take the time to explain to me what was wrong with To not like your job is one thing, but to give customers attitude is very unprofessional. Did not take the time to explain to me what was wrong with my car and a smile does not hurt. More

Robert Amato was the best service advisor I’ve had at this dealership! He was attentive to my needs and explained everything that needed to be serviced! this dealership! He was attentive to my needs and explained everything that needed to be serviced! More

Gabby is an outstanding service representative . She makes my visit to the dealership very pleasant . She explains everything with wisdom and patience . She is always very kind and understanding . S She makes my visit to the dealership very pleasant . She explains everything with wisdom and patience . She is always very kind and understanding . She does an excellent job, she is always making difference , that's why I have been coming to this dealership since 2008. More

It is easy to make a service appointment. The work was done in the amount of time stated. The staff is very efficient. The building is very nice and clean and the waiting area is comfortab The work was done in the amount of time stated. The staff is very efficient. The building is very nice and clean and the waiting area is comfortable and includes a cafe. More

On time. Service rep Gabby was very receptive to questions. Didn't have to ask that certain things be checked. Service rep Gabby was very receptive to questions. Didn't have to ask that certain things be checked. More