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Ed Morse Ford

Muscatine, IA

4.2
302 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 302 reviews

May 02, 2025

Emily went above and beyond in taking care my needs and question I had about my service. More

by kirkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More

by mriverdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Oil change and tire rotation completed quickly as I waited. Staff friendly and attentive. No complaints. More

by MWEHNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Everyone was beyond great helping before and after purchase while dealing with my handicap. Big Thanks too to Alex Armstrong. More

by beees72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Armstrong
April 13, 2025

The service team did a great job. Work completed as promised. Nice work team, thx More

by mriverdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Everyone has done an excellent job every time I have used the Service department. Very friendly. More

by RJFEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Ever since Ed Morse took over, the service department has gone down hill! The service isn't great, my car has been in the shop 3 times now and they couldn't figure out what was wrong. it took me taking More

by ACRUMLY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
April 10, 2025

Had an oil change scheduled at Tuesday April 9th 2025 left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too More

by jboden61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Jovany was so great to work with. He was very knowledgeable about the vehicle we chose and was able to answer all of our questions. I loved his honestly and trusted his opinions and s More

by marisol_g06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovany Candela
April 01, 2025

Alex was. great to work with,wasn't pushing that's why I stayed with him,had a better deal from another dealer but he was way to pushy,that why I stayed with Al More

by kjduke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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