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Ed Morse Ford
Muscatine, IA
312 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 312 reviews
June 16, 2025
Emily responded well to calls and communication was adequate. My biggest concern was the lack of knowledge when we asked further questions. adequate. My biggest concern was the lack of knowledge when we asked further questions. More
by keljeanwill
Verified CustomerEmployees Worked With
June 14, 2025
$3,200 for 14 hours of labor is ridiculous. $230 per hour. Doctors don’t make that much. Yo should be ashamed. $230 per hour. Doctors don’t make that much. Yo should be ashamed. More
by MOECOWBOY
June 13, 2025
Friendly people that try to please you as much as possible. Very accommodating and trustworthy possible. Very accommodating and trustworthy More
by Joni
June 11, 2025
Great experience overall! Everyone was willing to answer any questions we had. We felt very comfortable, asking our questions and voicing our concerns. Everyone was willing to answer any questions we had. We felt very comfortable, asking our questions and voicing our concerns. More
by jennifer.a.rader
June 06, 2025
Emily was very polite and thorough She did a great job of reviewing the services needed and following up. Very professional of reviewing the services needed and following up. Very professional More
by smcdonald58
Employees Worked With
June 05, 2025
I had an oil change and they looked at a seat belt sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant reli sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant relief. Ed Morse customer service as a whole is getting better. For a while I was dissatisfied with it but it's getting better in regards to communication and customer follow-up. The complimentary car wash is a plus! More
by richhines76
Employees Worked With
June 04, 2025
Pleasant service was received. ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreci ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreciated the car wash also More
by SHELLNO05
Employees Worked With
June 02, 2025
The staff was very friendly and helpful. Shane was knowleable and the staff made for a smooth vehicle transition process. Logan made the trade in and finacial process easy and stress free. Shane was knowleable and the staff made for a smooth vehicle transition process. Logan made the trade in and finacial process easy and stress free. More
by nderner
May 15, 2025
Can't believe I was charged 200. 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them More
by BLANFIER
May 11, 2025
Chase is the best! !! Super knowledgeable and friendly! I would highly recommend him if you’re in the market for a new or used vehicle!! !! Super knowledgeable and friendly! I would highly recommend him if you’re in the market for a new or used vehicle!! More
by mel_obrn
