Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Morse Ford
Muscatine, IA
304 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 304 reviews
May 15, 2025
Can't believe I was charged 200. 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them More
by BLANFIER
Verified Customer
May 11, 2025
Chase is the best! !! Super knowledgeable and friendly! I would highly recommend him if you’re in the market for a new or used vehicle!! !! Super knowledgeable and friendly! I would highly recommend him if you’re in the market for a new or used vehicle!! More
by mel_obrn
May 02, 2025
Emily went above and beyond in taking care my needs and question I had about my service. question I had about my service. More
by kirkh
Employees Worked With
May 01, 2025
Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More
by mriverdawg
April 29, 2025
Oil change and tire rotation completed quickly as I waited. Staff friendly and attentive. No complaints. waited. Staff friendly and attentive. No complaints. More
by MWEHNER0
Employees Worked With
April 24, 2025
Everyone was beyond great helping before and after purchase while dealing with my handicap. Big Thanks too to Alex Armstrong. purchase while dealing with my handicap. Big Thanks too to Alex Armstrong. More
by beees72
April 13, 2025
The service team did a great job. Work completed as promised. Nice work team, thx Work completed as promised. Nice work team, thx More
by mriverdawg
April 13, 2025
Everyone has done an excellent job every time I have used the Service department. Very friendly. the Service department. Very friendly. More
by RJFEE2
Employees Worked With
April 13, 2025
Ever since Ed Morse took over, the service department has gone down hill! The service isn't great, my car has been in the shop 3 times now and they couldn't figure out what was wrong. it took me taking has gone down hill! The service isn't great, my car has been in the shop 3 times now and they couldn't figure out what was wrong. it took me taking it to another garage to figure out what's wrong with it. I brought it back for Ed Morse to fix said issue under warranty. I got it back last week and it's still not fixed! More
by ACRUMLY27
Employees Worked With
Unknown
April 10, 2025
Had an oil change scheduled at Tuesday April 9th 2025 left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too left it and told them I needed it at 1pm. Went to pick it up at 1pm they hadn't even looked at yet. They called around 3pm and said it was done. Too busy to get to it. Not very reliable I do not plan on taking it back. All they offered was 10.00 off next oil change More
by jboden61
