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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,480 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,480 reviews
March 18, 2024
I have been going to this dealership for several years as I have been treated nicely and fairly every time I go I have been treated nicely and fairly every time I go More
by Robert Oneal
Employees Worked With
Helpful March 15, 2024
This is the third vehicle I purchase from Gerald Griffin. When I need a vehicle I come and see him. He is the best.ask for GG When I need a vehicle I come and see him. He is the best.ask for GG More
by Robert Oneal
Employees Worked With
March 09, 2024
I've enjoyed doing business here ! great deals! I will be back because of the excellent customer service by Hugo Hernandez and high quality vehicles. great deals! I will be back because of the excellent customer service by Hugo Hernandez and high quality vehicles. More
by vanessa.j77781
Employees Worked With
Hugo Hernández
March 07, 2024
Came into the dealer after Hugo I got in touch with him a few times over the phone and was very helpful and patient that once I came and seen him he got me the vehicle for me ! few times over the phone and was very helpful and patient that once I came and seen him he got me the vehicle for me ! More
by edgargonzalez4040
Employees Worked With
Hugo Hernandez
February 29, 2024
I first wanna say thank you guys for putting me in a nice car and putting me with the right person, Kevin Campbell for all his help very helpful broke it all down for me even got a few $$$ knock off my note car and putting me with the right person, Kevin Campbell for all his help very helpful broke it all down for me even got a few $$$ knock off my note very patient and was making sure I was scientifically wit what I drove off with if I could I’ll do it again very long process but Kevin help me get though and I very appreciate for that thank you guys again and yes I will refer him to someone else thanks again kevin… More
by Marvedawalker
Employees Worked With
Kevin Campbell
February 08, 2024
I came in just for service and had the chance to talk to one of the salesman Hugo Hernandez ! I will be back to purchase a car with him ! one of the salesman Hugo Hernandez ! I will be back to purchase a car with him ! More
by janeyrod1998
Employees Worked With
Hugo Hernandez
