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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,486 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,486 reviews
May 13, 2022
Friendly and helpful from the start I worked with Jimmy he was knowledgeable and patient. I bought a 2022 Honda Accord. I love it. Thank you Jimmy for your help he was knowledgeable and patient. I bought a 2022 Honda Accord. I love it. Thank you Jimmy for your help More
by DarceyWiggen
Employees Worked With
Jimmy Bushell
Helpful May 10, 2022
Amazing customer service by Jimmy. He made the experience go by as smooth as it possibly could. I have never been through a purchasing experience like this ever. Amazing!! I love my 20 He made the experience go by as smooth as it possibly could. I have never been through a purchasing experience like this ever. Amazing!! I love my 2022 Honda Accord Hybrid. Thank you Jimmy and Ed Napleton Honda! More
by AshleyM
Employees Worked With
Jimmy Bushell
May 10, 2022
Danny was a big help and Alberto helped get us a reasonable monthly payment within my budget!!! Highly recommend you go see these guys they went above and beyond!!! reasonable monthly payment within my budget!!! Highly recommend you go see these guys they went above and beyond!!! More
by new CRV
April 28, 2022
After visiting a few Honda dealers with no luck I found my new civic sport at Ed napleton Honda. Danny was very friendly and and transparent with all the Financials. They gave me a great deal and I was a my new civic sport at Ed napleton Honda. Danny was very friendly and and transparent with all the Financials. They gave me a great deal and I was able to stay within my budget!!! More
by Itzel13141
April 28, 2022
Sales rep Joe Sarkistan was great to purchase my second vehicle from Ed Napelton dealership. Finance professional Mary is a real people person and fun to work thru the documentation for the purchase. vehicle from Ed Napelton dealership. Finance professional Mary is a real people person and fun to work thru the documentation for the purchase. More
by efran319
April 19, 2022
Repeat customer. Have bought 4 Honda CRVs from sales associate Gerald Griffin. Superb customer service. Have bought 4 Honda CRVs from sales associate Gerald Griffin. Superb customer service. More
by JT
April 15, 2022
My husband and are 3 kids went into Honda of Oaklawn. We were greeted by a nice young man Jimmy who helped up with our purchase. We ended up buying a Honda Pilot but looked at so many suvs for our family We were greeted by a nice young man Jimmy who helped up with our purchase. We ended up buying a Honda Pilot but looked at so many suvs for our family before that. he was very knowledgeable and helped our family. Thank you for your patience Jimmy we appreciate all your help! More
by Annariccio
Employees Worked With
Jimmy Bushell
