Eddy's Chrysler Jeep Dodge Ram

Car buying made easy This was a simple one-stop car shopping experience. After 20 years of car buying I finally found a dealership I will eagerly return to. This was a simple one-stop car shopping experience. After 20 years of car buying I finally found a dealership I will eagerly return to. More

Great experience Eddie was very knowledgeable and considerate when assisting me with my search for a vehicle. Not pushy and listened to what I was looking for! Thank Eddie was very knowledgeable and considerate when assisting me with my search for a vehicle. Not pushy and listened to what I was looking for! Thank you Eddie! More

The great, not so good, and the redemption I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly conta I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly contacted back by phone and text by my rep Greg Stone. Shopping around with him was like chatting with an old friend. He was a great service. The explained what I wanted and got just about everything I requested. They offered top dollar for my Camaro trade in, which I didn't hesitate to accept. This was great. They were pretty close to the best offer for my car that I had been given. Now for the bad. How can you shop for a used car when they are so dirty you can't see the dings, scratches, or major dents? This had to be the dirtiest lot of cars I have ever seen. I only mention this because I purchased here. I didn't notice several dings and issues upon my thourough inspection prior to purchasing. And then only did a moderate walk around after the purchase and cleaning of the truck. My 2 biggest complaints on this are 1) The top of the truck looks like someone jumped on the roof. I did not notice this prior to the 2nd day of ownership. Crazy that this wasn't fixed, it looks like it would be an easy pop job. Then the folding passanger mirror did not fold. Both of these issues were not found until after I had drove away. My fault for not checking every little detail? I'd say yes and no. Major defects should be talked about when discussing a 38k dollar vehicle. And now the redemtion. One email. One simple email was all it took. I simply requested the two large issues be dealt with or maybe alter the loan to correct this (Papers haven't been completed just yet so this was still possible). Within 5 minutes I was contacted, asked a few questions about the issues and then told that when I come back up to finalize the papers, they would look at fixing the issues. Now that is great service. I say that now, before heading that way tomorrow. Lets hope my feelings continue this route. Don't get me wrong, I am by no means upset at Eddys. They were easy to work with, gave me a good deal on my trade, and I drove away the same day with the truck I wanted. My payments are close to what I needed and I didn't feel pressured at all (Hard to feel pressured when I laid it all out before the pressure tactics were even brought out). It was a good experience. I'll more than likely try to get my wife to buy from them soon. Thank you Eddys (maybe this should be pending until tomorrow) for doing me a solid on the trade, the truck, and hopefully correcting the few issues with the vehicle. Keep up the good work and I'll send everyone your way! More

Fast Eddies would be more like it. Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on any Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on anything we asked, he always needed to go into the secret room to ask someone. We worked on a deal for 3 days with these guys and every time they had an excuse why we couldn't drive car home that day then would get a call telling us they needed more info from us. Finally on 4th day they wanted more money down than originally agreed upon. Finally just told them to forget about it. Cars were dirty but in decent mechanical conditioned n priced fairly. More

Good Experience The staff was friendly and knowledgeable and followed up to make sure we didn't have any questions. The actual buying process was quick and efficient. The staff was friendly and knowledgeable and followed up to make sure we didn't have any questions. The actual buying process was quick and efficient. More

Ram 2500 I purchased a ram from eddys. I got the exact truck I wanted and the salesman was the best. Leon Edwards. Really nice place to go. I purchased a ram from eddys. I got the exact truck I wanted and the salesman was the best. Leon Edwards. Really nice place to go. More

Got oil/filter change Service was timely and problem areas with auto were explained for future work. Time waiting for car was very minimal good job. I will return for skewe Service was timely and problem areas with auto were explained for future work. Time waiting for car was very minimal good job. I will return for skewed your service More

Quick fun - beat competitors price Beat the competitors price and very fun different environment. I loved the dealership and how they beat the price of the competition here in Wichita. Beat the competitors price and very fun different environment. I loved the dealership and how they beat the price of the competition here in Wichita. More

Deserves less than one star Worst dealership I have done business with during my 30+ years of Chrysler ownership. I recently received a bill from Hertz because they failed to pa Worst dealership I have done business with during my 30+ years of Chrysler ownership. I recently received a bill from Hertz because they failed to pay for a rental provided to me as a loaner this summer when I was having some significant repairs completed. I went in person and ask that the bill be paid that day and that I receive a written confirmation. Still waiting... If you live in the Wichita area, DO NOT do business with this dealership!!!! Go east on Kellogg. You'll find another Chrysler dealer that delivers on its five star rating. More

Shady They kept my car for over a month costing me a small fortune for the rental because some of them don't want to do their job, when we got it back sever They kept my car for over a month costing me a small fortune for the rental because some of them don't want to do their job, when we got it back several items were STOLEN. They lied to us about what they did and even though my car should have been totaled due to water damage we are now stuck with an extremely tempermental Jeep which is like having no Jeep at all. These boys are crooked. More