Eden Prairie Nissan

Informative and Considerate I purchased my first vehicle from this dealership and felt very confident and happy when I walked away. The salesmen I interacted with were friendly a I purchased my first vehicle from this dealership and felt very confident and happy when I walked away. The salesmen I interacted with were friendly and honest with me, helping explain details about my purchasing options, insurance, etc. I didn't feel overly pressured and found the employees to be honestly interested in my position and satisfaction. In fact, at the end of the purchase, Keith in finance came out to correct an error that neither of us had noticed while signing the final paperwork that saved me over $300! More

I just recently bought a 2010 Murano with 139000 miles on it, and very little info on service history. I brought it in for rear shocks, and asked them to do a thorough check and recommend any maintenance tha it, and very little info on service history. I brought it in for rear shocks, and asked them to do a thorough check and recommend any maintenance that might be needed.. They found a broken part, and made a couple of recommendations, and they were able to take care of everything right away. They did not charge extra for the inspection. They were fast, and very professional. Their price for the shocks was between $50 and $190 less than 3 other places, 2 of which were other Nissan Dealers. They also honored a substantial coupon that expired the previous day, because they did not have a part, and I had to wait a day for them to get it in. Dave and Doug were very courteous and very helpful. I will continue to have my Nissan serviced here, as well as my other non-Nissan vehicle. More

Everything went as planned. And FYI - As always, after waiting a few minutes after driving in, Shannon was the first service adviser to approach me after waiting a few minutes after driving in, Shannon was the first service adviser to approach me More

Customer Care I had a problem when my car slid on ice into an ice embankment. My plastic wind protector (?) under the engine had broken off and was dragging on the I had a problem when my car slid on ice into an ice embankment. My plastic wind protector (?) under the engine had broken off and was dragging on the ground. EP Nissan fixed it and did it complementary. I was very impressed by that. They washed the car to boot. The bad news is that my windshield washer tank was also broke. I brought it back for that today. EP Nissan seems very customer oriented. More

Service team is always friendly, efficient and they do a great job! The lounge is a nice place to wait for a quick oil change great job! The lounge is a nice place to wait for a quick oil change More

Friendly Service John was great to work with, kept me informed on vehicle analysis, what needed immediate attention and cost. Everything was done in a timely fashion John was great to work with, kept me informed on vehicle analysis, what needed immediate attention and cost. Everything was done in a timely fashion and the vehicle was cleaned and ready to go when promised. More

very positive with genuine care when I walked in I was unsure of what to expect. Then Bryan Bailey started talking with my family and i, it felt very positive in the aspect of making when I walked in I was unsure of what to expect. Then Bryan Bailey started talking with my family and i, it felt very positive in the aspect of making sure what he can offer fits what we need and what we want budget wise and look wise. More

Very professional , not a long wait considering service done. Pleasant and comfortable waiting area. Snacks and wifi were nice extras. David gave us many options for , not a long wait considering service done. Pleasant and comfortable waiting area. Snacks and wifi were nice extras. David gave us many options for our tire purchase. More

Very helpful. Preformed all the work I requested in a timely manner. They explained what had been done. There was no high pressure to perform additional work whic Preformed all the work I requested in a timely manner. They explained what had been done. There was no high pressure to perform additional work which I greatly appreciate. More

Service on my recall was excellent. My truck was even washed for me and was not expected during this type of service for a reprogram of rollover side curtains on 2010 Frontier. washed for me and was not expected during this type of service for a reprogram of rollover side curtains on 2010 Frontier. More