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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,343 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,343 reviews

December 11, 2019

Visit was excellent . Service was great . Scott was very knowledgeable, and courteous . Will recommend to friends and family and co worker and neighbors Thanks to Scott f More

by Dewaynebrown139
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 12, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for giving us an opportunity to work with you and your family! We look forward to helping you with any and all of your future automotive needs! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 09, 2019

I had the best experience this past Saturday December 7, 2019. I brought me my first Silverado Chevy 2020. I was just going down there to check them out and left there with my Brand New Silverado 2020. More

by Sonya Wallace
Recommend Dealer
Yes
Employees Worked With
Mike King
Dec 10, 2019 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to share your feedback regarding your experience at Edwards Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 09, 2019

Great work Scott McKee is a great ambassador for your company. He clearly cares about the quality of his work and I trust him to make good recommendations about More

by ECPRUET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 10, 2019 -

Edwards Chevrolet Downtown responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Scott was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 07, 2019

Came for service it was good It was good service and great shuttle service. I am glad to be able to have the ride. Everyone should have that type of service it' More

by FWILLIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Dec 09, 2019 -

Edwards Chevrolet Downtown responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Edwards Chevrolet's Service Department. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 06, 2019

Good Customer Service Brought my Tahoe in for what I thought was a recall, turned out to be something else. Jonathan was upfront and honest. When they couldn’t get to it o More

by M Warren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushion , Scott Mckee
Dec 09, 2019 -

Edwards Chevrolet Downtown responded

Thank you for taking the time to share your feedback regarding your experience at Edwards Chevrolet and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 06, 2019

Service Scott McKee went out of his way to help me with my service needs and understood everything I needed done and explained them to me and my future needs More

by Lyndon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Dec 09, 2019 -

Edwards Chevrolet Downtown responded

Thank you for putting your trust in Edwards Chevrolet! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 05, 2019

Everyone was nice & helpful. All of the employees were helpful & nice - Craig, Jonathan & the guy who took me to work! Thanks everyone! I will certainly recommend Edwards to all More

by JBONEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan & the guy who took me to work., Craig Avant
Dec 05, 2019 -

Edwards Chevrolet Downtown responded

Edwards Chevrolet would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 05, 2019

Oil changed Everyone was so nice and helpful..and it wasn't a long wait so i was in and out within a hour.... thanks for good service... More

by JOMO.M6912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Dec 05, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

December 05, 2019

Excellent The process was very easy and fast . The sales man were very professional and nice. They took care of my car sale needs in a timely manner More

by SHUNTA2486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tolbert, Terrance Wray
Dec 05, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Marty Phillips, General Manager, 205.716.3323

December 04, 2019

Issue I am still having the issue with my car. If I still have the noise in my car by Friday I will take it back. More

by DONALDBILLUPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 04, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that you may still have an issue with your vehicle. Please contact us at (205) 716-3292 if you need to bring your vehicle back in and we can set that up for you. Your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

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