Edwards Chevrolet Downtown
Birmingham, AL
Filter Reviews by Keyword
By Type
Showing 2,343 reviews
The staff were professional and I did not feel any pressure while car shopping. Overall, I had a great experience and will definitely recommend this dealership to others. pressure while car shopping. Overall, I had a great experience and will definitely recommend this dealership to others. More
Been a customer for over 10yrs@ Edwards Chevrolet Downtown. Recently traded in my car for something else.. Thought about the car deal& the fact my son doesn't even fit in the car. Read over the contr Downtown. Recently traded in my car for something else.. Thought about the car deal& the fact my son doesn't even fit in the car. Read over the contract and saw the company doesn't allow you to change your mind. Unless management approved. Contact management explain my situation with the car. Use car mangers said no I can't bring the car back. But they can take something off my monthly payments. But by doing that some of the warranty will go away! Ummm no thanks.. So I got a suck deal all around with Edwards Chevrolet Downtown.. Used car mangers I spoke with Justin and Brandon both not helpful at all! And finally I only had the car for like 48hrs when I contacted used car mangers. More
Everyone was pleasant and respectful. Staff displayed excellent customer service with smiles and thank you. It definitely was an overall great experience. Staff displayed excellent customer service with smiles and thank you. It definitely was an overall great experience. More
Edwards Chevrolet downtown office is truly top of the line customer service and you all wonder why they have been in business for a long time. I spoke with the General manager Justin a couple of days ag line customer service and you all wonder why they have been in business for a long time. I spoke with the General manager Justin a couple of days ago concerning my new car. He listened to me and he was very empathetic to what was going on….All I can say is Thank you 🙏🏽 Jesus and thank you 🙏🏽 Edwards Chevrolet for your Red carpet service to me your dedicated service goes a long way….. More