Elder Ford of Tampa

Horrible communication got the truck and taking tires off all lug nuts are stripped. Poor quality from service department and is a safety concern for me all lug nuts are stripped. Poor quality from service department and is a safety concern for me More

The first sales guy Reinaldo was awesome. Funk was misleading and deceptive and was not forward about pricing. Added a bunch of options I didn't realize until I got home. Was not very forthco Funk was misleading and deceptive and was not forward about pricing. Added a bunch of options I didn't realize until I got home. Was not very forthcoming about the actual purchase price. More

The worst vehicle buying experience ever. I purchased two new trucks from Elder Ford the electronic paperwork on both vehicles did not match the written agreement to purchase. The purchase p I purchased two new trucks from Elder Ford the electronic paperwork on both vehicles did not match the written agreement to purchase. The purchase price on both was different (higher) than the agreed price by thousands of dollars, the dealer added a $3000 dollar maintenance to both vehicles even though I clearly declined it on both trucks and provided nothing documenting what this unwanted maintenance would be. The finance guy Santiago said his printer was down and could not give me a copy of paperwork and was unable to provide any documents to support the purchase. When advised that nothing matched the purchase prices or deals offered, I was assured that things would be corrected by Anthony Serrano who now, weeks later has actually not done anything and doesn’t return communication. Purchases prices don’t match Down payments don’t match Payments don’t match And the finance guy has added $6000 total dollars in maintenance to two vehicles against my wishes. This is all easily resolved and documented in writing. It’s over $8500 in error to the dealership’s benefit. It’s been over a month since purchase and these people aren’t willing to fix this. Buyer beware. Something is very wrong here. Shady Shady Shady! Very disappointing. I’ve bought a lot of vehicles and this is by far the worst!! More

My experience with Chase, Jayson, and Eli was excellent! They were knowledgeable, friendly and accommodating. They made it easy. It's obvious that this dealership is careful about the quality of the people They were knowledgeable, friendly and accommodating. They made it easy. It's obvious that this dealership is careful about the quality of the people they hire. More

It was great. You all really understand what giving great customer service is all about. You all really understand what giving great customer service is all about. More

The salesman John was very good. .I am Very happy.with the truck and the dealership. .I am Very happy.with the truck and the dealership. More

Outstanding customer service! Very knowledgeable and accessible 24/7. Nabil is amazing! He is the best finance person I have ever worked with. Very knowledgeable and accessible 24/7. Nabil is amazing! He is the best finance person I have ever worked with. More

Excellent The treatment is always warm and friendly. Demonstrating knowledge in the area. Always looking for a way for him to be pleased with the final result. Demonstrating knowledge in the area. Always looking for a way for him to be pleased with the final result. More

Very pleasant and everyone was friendly Very helpful in getting in a great vehicle that I was happy with getting in a great vehicle that I was happy with More

Very professional top notch service Everything was great never dealt with a dealership like this it was what you would expect a dealership to be I would definitely buy another car from them in the future never dealt with a dealership like this it was what you would expect a dealership to be I would definitely buy another car from them in the future More