JUSTIN FIGUEROA
JUSTIN FIGUEROA at Elder Ford of Tampa

JUSTIN FIGUEROA

PRODUCT SPECIALIST

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.5
63 Reviews
4.5

63 Reviews

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63 Reviews of JUSTIN FIGUEROA

May 21, 2026

Dealership Rating
Employee Rating

Justin and Zaire were an absolute pleasure to work with. Very nice, explained things and treated me like family. The facility itself was clean, manager Kyle was super nice and they all greeted with smiles. More

by DMOWEN7573
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Clos, Zaire Jackson

May 23, 2026

Elder Ford of Tampa responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 18, 2026

Dealership Rating
Employee Rating

Horrible communication would not be returning due to my experience. It started off great. Please be careful if you do decide to purchase here More

by ChuckM20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 22, 2026

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 22, 2026

ChuckM20 responded

Dan i sent you a email on 5-18 with the thread of my issue. I will happily change all my negative reviews if you could actually help me. I am not asking for much here but its a $5301 issue.

May 02, 2026

Dealership Rating
Employee Rating

I will never go back to this dealership. The finance person and sales manager were very unethical and changed the price of the vehicle on the documents they tried to get me to sign. Had I no More

by CONTNDER49
Recommend Dealer
No

Other Employees Tagged: JUSTIN FIGUEROA

May 18, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 28, 2026

Dealership Rating
Employee Rating

The Service department is great, Sales is not. The Salesman never delivered on the promises made when I bought the Ranger. After several attempts, to get the Dash Cam that was promised, I finally More

by RICK.BILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Arias , Anthony Serrano

Mar 03, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers' comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 20, 2026

Dealership Rating
Employee Rating

I've called three times with no call back. It's been three weeks since I signed the papers. I still don't have the papers. They said they were emailing to me. Nobody will call me back. I have More

by scfd727
Recommend Dealer
No

Other Employees Tagged: JUSTIN FIGUEROA

Feb 23, 2026

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 05, 2026

Dealership Rating
Employee Rating

Honesty and fairness I received a great price on the vehicle I was interested in. I didn't have to all the hard negotiating More

by joeelam
Recommend Dealer
Yes

Other Employees Tagged: JUSTIN FIGUEROA

Feb 08, 2026

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2026

Dealership Rating
Employee Rating

Everyone was extremely helpful and kind! We came in 30 minutes before closing and there was no hesitation in helping us. I would definitely travel back down to Elder Ford of Tampa from India More

by Andrew Bridgewater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAVID FUNK

Jan 10, 2026

Elder Ford of Tampa responded

Hello Andrew, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

December 13, 2025

Dealership Rating
Employee Rating

Sergio was very good to work with. He was very professional and very courteous. I would work with him again. More

by lee_kitchens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 16, 2025

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Please let us know if there is ever anything else we can do for you! Safe travels!

December 02, 2025

Dealership Rating
Employee Rating

I filled out all the paperwork on line, arrived and signed a few papers and was on my way More

by r.loyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 03, 2025

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 10, 2025

Dealership Rating
Employee Rating

Found a great car and awesome price at Elder Ford - went in took a test drive they gave me a price no pressure and the next day we worked a very fair deal - excellent service and very happy with the new car More

by Michael T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2025

Elder Ford of Tampa responded

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.

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