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Elder Ford of Tampa

Tampa, FL

4.4
6,459 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,459 reviews

April 16, 2023

The staff is very helpful, very good service. I’m glad I did choose this place for my car. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Elder Ford of Tampa responded

Hello Leo, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 16, 2023

Excellent service very professional people, I took my car for an oil changed and ended up buying a new car for a great price More

by simostone858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badre Ghoumari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni
Apr 28, 2023 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 16, 2023

So far the service person has been honest with me about everything I’ve brought my truck in for. More

by GRECOBEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexa Diaz
Apr 28, 2023 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Apr 28, 2023 -

GRECOBEN0 responded

Very nice customer service

April 16, 2023

Service is always superior to no other enjoy the customer service advisor knowledge throughout car repairs. More

by barkzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 15, 2023

I felt lied to by the service center. I knew I needed a new door window motor/assembly, but they wanted to charge me 189 to tell me that. I said okay only because they said they would jus More

by SomeGuy7654321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 15, 2023

They helped get me the payment and interest rate I wanted. The place was clean. More

by PAUL.JHAESS44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nabil Brohmi, JAKOB ZAYAS
Apr 28, 2023 -

Elder Ford of Tampa responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

April 15, 2023

Interest rate on your website was not offered when i got there. I have 850 credit score. Unwilling to budge anywhere. I flew in from West Palm Beach to pick up the car. SOS and await buttons do not call out More

by mspilfogel@gmail.com
Recommend Dealer
No
Employees Worked With
Naster, Matthew and Izzy
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 14, 2023

I've dealt with the dealer closer to me and I was not happy with their service. I drive further to your dealership because I get better service. More

by warrenkwilson
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexa Diaz
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 14, 2023

Ford maverick recall, however a 3 day repair not approved for a rental car. Very difficult to figure out how to schedule as phone staff did not know what or how to schedule/order parts. Had to go in person t More

by aparekh88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla, Alexis
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 14, 2023

What a nightmare. Booked an appointment when there was none available. Wasted an hour drive. Alexa has zero customer service skills. I will not be back. More

by randy.rankin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badre Ghoumari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AlexaDiaz
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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