
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The staff is very helpful, very good service. I’m glad I did choose this place for my car. I’m glad I did choose this place for my car. More
Excellent service very professional people, I took my car for an oil changed and ended up buying a new car for a great price for an oil changed and ended up buying a new car for a great price More
Service is always superior to no other enjoy the customer service advisor knowledge throughout car repairs. service advisor knowledge throughout car repairs. More
I felt lied to by the service center. I knew I needed a new door window motor/assembly, but they wanted to charge me 189 to tell me that. I said okay only because they said they would jus I knew I needed a new door window motor/assembly, but they wanted to charge me 189 to tell me that. I said okay only because they said they would just include it in labor. They estimated parts at $90-$150. The end price ended up being $450 for the part plus $400 for labor PLUS the $189 they said they would include. Worst part? The new motor assembly fits differently than stock, so it no longer fit the door moulding and whistled when I drove. They wanted another $1000 to fix that. I could have done this job myself for less than $200 with used parts. The only reason this is not 0 stars is, after hours or arguing, they didn't charge me the $1000 to replace one piece of rubber so it would seal properly. More
They helped get me the payment and interest rate I wanted. The place was clean. wanted. The place was clean. More
Interest rate on your website was not offered when i got there. I have 850 credit score. Unwilling to budge anywhere. I flew in from West Palm Beach to pick up the car. SOS and await buttons do not call out there. I have 850 credit score. Unwilling to budge anywhere. I flew in from West Palm Beach to pick up the car. SOS and await buttons do not call out and they won't return my call. More
I've dealt with the dealer closer to me and I was not happy with their service. I drive further to your dealership because I get better service. happy with their service. I drive further to your dealership because I get better service. More
Ford maverick recall, however a 3 day repair not approved for a rental car. Very difficult to figure out how to schedule as phone staff did not know what or how to schedule/order parts. Had to go in person t for a rental car. Very difficult to figure out how to schedule as phone staff did not know what or how to schedule/order parts. Had to go in person to get it scheduled. Then later was told once part came in that it’s a one day repair so no need for a rental car. Then once dropped off, was told a 5 day repair no rental car approved for a recall. Not sure what gets approved at that point. Hard to plan around with this amount of misinformation. I do recommend the group once the work gets started, as they picked up my car from the house and completed it in a 2-3 day period given how unpleasant the scheduling experience was. More
What a nightmare. Booked an appointment when there was none available. Wasted an hour drive. Alexa has zero customer service skills. I will not be back. Booked an appointment when there was none available. Wasted an hour drive. Alexa has zero customer service skills. I will not be back. More