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Elder Ford of Tampa

Tampa, FL

4.4
6,460 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,460 reviews

April 09, 2023

Elder ford really cares about their customers. Transaction of sale was smooth. Needed my headlight bulb changed and they took care of not only the one but both front lights. Edwin even took t More

by moongirlmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AYMAN ABOUELSOUD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Torino, EDWIN LAZO
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2023

The sales guys are all kind and want to help even if they are not your salesmen . More

by TERRY55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Badre Ghoumari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WESAM AJAJ
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 08, 2023

The best Ford dealership in Tampa by far. Very professional as well as friendly. They take care of you and your car really well. Amazing service.. More

by ranjan.datta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EDWIN LAZO
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi Ranjan, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 08, 2023

In for oil and wrecked my vehicle. Made it right but not a great experience. More

by dlooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ali Syed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAMIAN IRETON
Apr 08, 2023 -

Elder Ford of Tampa responded

I do want to apologize for the way the process has been handled and the inconvenience this has caused. We do strive to make all customers' experience a pleasant one. I will bring this up to our superiors to ensure we correct this action immediately. May you forgive us of our short comings? Please give me a call at 813-279-7271 ask for Robo Rivera, Customer Relations Manager.

Apr 09, 2023 -

dlooper responded

I think this one is done. I have paid for the oil changes so I will probably try this again in the future so we can revisit this subject then if needed. Thanks for responding

April 08, 2023

My first experience there wasn't too bad waiting around. But after that day had to wait on getting parts and really had to do the work on trying to communicate with the service guy which wasn't fun. More

by brandyyates76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

April 08, 2023

Very pleased with quality of service, helpful team members and cost. I always leave there satisfied with their work. More

by MATHIS.LEANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2023 -

Elder Ford of Tampa responded

Hi Mathis, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

April 07, 2023

John was very pleasant and walked us through all the processes that we need to purchase the vehicle. He also followed up to make sure the car was driving properly. I would recommend John and Elderford d More

by winifred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

winifred responded

thanks for all your help

April 07, 2023

Fast ,friendly and good service ,I’m happy was been there .I appreciate any one there! More

by Loan Pham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AKIL AIME
Apr 27, 2023 -

Elder Ford of Tampa responded

Hi Loan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 07, 2023

My first experience with elder ford was phenomenal but my second visit there was not as great. I was rushed and not given the time and effort given during my first vehicle purchase. I appreciate the follow u More

by jennifercarranza85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni, JOSE GUERRA TRAVIESO, JEFF TUPPER
Apr 08, 2023 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2023

Juan & Peter over at QuickLane are amazing, they truly go above and beyond to ensure their customer is happy. More

by CHAMBDK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Fiallo ; Service Dept (5 Stars)
Apr 27, 2023 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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