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Elder Ford of Tampa

Tampa, FL

4.4
6,464 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,464 reviews

March 29, 2023

This review is of the quick lane at Elder Ford. The experience was great. Knowledgeable person behind the counter and quick turnaround. I’ll be back for sure. More

by Josephangelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person not listed
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 29, 2023

Initially the service was horrible. The fourth time I got two of the nicest young ladies that arranged for me to have my vehicle fully serviced. I was expecting the Butler service to b More

by Lmosesbakerpnp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
The person that wrote up my contract was deceptive and sold me packages that I didn’t need., Kitt Kittles
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2023

Worked with Jake. Parts were ordered and completed same day. Wish he was still there More

by dawny_peaks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 29, 2023

My Driveway experience was nice and easy. Thanks Elder Ford of Tampa for my dream car!!! My exposition far has been very warming and exciting. More

by aliciamphiniezy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driveway Team
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 29, 2023

I’m not a fan of the 3500 fluff charge and now I’m working to get 599 back on the stupid driveway service thing. More

by derekblake23
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Serrano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON HUNTER
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, thank you for taking the time out of your day to tell us about your experience. We would like the chance to talk to you further so please do call us at (813) 933-6571 at your earliest convenience so we can work with you to make this right. We hope to hear from you. Dan Sills General Manager Elder Ford of Tampa

March 29, 2023

We found everyone to be knowledgeable and effective at selling us the car we wanted. More

by Tracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hazel, OSCAR PENALVER, DAMIAN IRETON
Mar 31, 2023 -

Elder Ford of Tampa responded

Hi Tracey, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

March 29, 2023

Once again the service was by the upmost. Staff and management were awesome. They had me in and out in a flash, thanks again Elder Ford and their team for such wonderful attention More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Apr 01, 2023 -

NONE3 responded

No thank you for being there for me and everyone else that enjoys the service

March 29, 2023

Excellent dealership will do business with again. Customer service is excellent I highly recommend this dealership More

by cosborne32
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Gentile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rodriguez, Jake Rubin
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

March 29, 2023

Súper happy , thank you to Reinaldo for help me to choose the truck because I really need it for work More

by oily2317
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badre Ghoumari
5.0
This rating includes all reviews, with more weight given to recent reviews.
REINALDO DUARTE
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAVID FUNK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Thanks again for your business! Take care!

March 28, 2023

The day after I wrote a 1-star review, I got a call from Elder Ford. I had to push hard for the refund of a bad diagnostic report. Mr. Ziegler told me in essence that my A/C compressor is probably damaged ( More

by pattimarsters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Ziegler
Mar 30, 2023 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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