Elder Ford of Tampa

Elder ford was great working out a deal and I wound recommend them to anyone. recommend them to anyone. More

Everyone at the dealership was awesome. Great service. Highly recommend this dealership. Couldn't be happier with my vehicle. Great service. Highly recommend this dealership. Couldn't be happier with my vehicle. More

Our experience was a five star from begining to end. Cesar Castillo was our sales consultant and he was awesome answering all our questions and it was a real pleasure doing business with him. Everyone a Cesar Castillo was our sales consultant and he was awesome answering all our questions and it was a real pleasure doing business with him. Everyone at Elder Ford knows their job and makes the purchasing process fast and stress-free. The concierge team were very helpful and kept us comfortable and informed of each step. The saltwater aquarium is spectacular and worth a visit just to see it.Thanks everyone at Elder Ford Tampa your dedication is very much appreciated! More

Happy about service that I received. They called me a lot about my vehicle that was in for service. I was scheduled for 1 day and they had an opening and did the work sooner than antic They called me a lot about my vehicle that was in for service. I was scheduled for 1 day and they had an opening and did the work sooner than anticipated. More

I had made an appointment in May to have the headliner on my Mustang 2020 looked at since it had fallen out of the rubber molding. On May 27 Elder Ford texted me that my headliner had come in. I made an appo my Mustang 2020 looked at since it had fallen out of the rubber molding. On May 27 Elder Ford texted me that my headliner had come in. I made an appointment to have the headliner replaced on July 15. I live approximately 45 minutes from this dealership. I arrived earlier then my 8am appointment. Upon my arrival the service tech calls the parts department to tell them I was there to have my headliner replaced. The person in parts told him to callback since he didn’t know where it was and the other guy was coming in. Approximately 2 hours later the tech comes out to tell me that they sent the headliner back. He offered to keep my car and give me a loaner till it came in or they could pick up my car and bring to dealership when it comes in. Mind you NO ONE checked to see if parts department had my headliner when I called to make the appointment. This isn’t my first run in with the service department. The time before this I brought my car in to have 2 recalls completed, oil change and my auto butler (this is a wax coating I paid extra for) done. Dropped it off at 9 and was given a loaner. I was told it probably wouldn’t be ready till the next day. Well about 4 I get a call from a service tech saying my car was ready. I drive over in the rush hour traffic from Pinellas county to Tampa in the pouring down rain to pick up my car. Upon my arrival I notice that my car was dirty. I tell the tech I don’t think the auto butler was completed. He told me it was. I asked him why there was still dirt behind my wheels then. Well he walks in and calls the dealership across the street to find out if it was done. Come to find out it wasn’t. So here I go driving back home furious. Early the next morning they call to tell me that my car was ready. I tote my butt back to the dealer to get my car. Yay it was done. The next day I see that the dealer has a hold on my debit card. I call to ask what this charge was for and they said fuel!! I only drove that vehicle back and forth to the dealer. They had the audacity to charge me for the fuel when they wasted my time sitting in traffic (I should have sent them a bill for my loss time of work for driving back and forth). After I pitched a fit they gave me a PARTIAL refund. I would NEVER recommend this dealer to anyone!! Not even my worst enemy!! More

Nicole, Daniel and team did a great job looking into my issues and communicating the results issues and communicating the results More

Dishonest salesperson. Was never given discount offered. High pressure and unethical. Waited hours. Buyer beware. Was never given discount offered. High pressure and unethical. Waited hours. Buyer beware. More

Kit was extremely personable and professional. He respected our time and was open & honest every step of the way. He respected our time and was open & honest every step of the way. More

Really well organized; never waited more than a couple minutes at any time. Everyone was knowledgeable and friendly. minutes at any time. Everyone was knowledgeable and friendly. More

The young man helping us was one of the nicest people to ever help us. Thank you. ever help us. Thank you. More