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Elder Ford of Tampa

Tampa, FL

4.4
6,484 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,484 reviews

August 01, 2022

Service went fine, but I've called and left VM and emailed Robert Llanos to get quote on brake pads, since it was listed on service report that they are in yellow. Still have not received email or ca More

by aaron.burrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi Aaron, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Aug 03, 2022 -

aaron.burrmann responded

All I need is for a quote to be sent to me for replacing brake pads since they were coded in yellow zone during our service earlier this month. I need a quote so I can send to my corporate office for approval. We've had to replace rotors before due to not maintaining brake pads before and I'm trying to avoid this happening again. Please email quote to aaron.burrmann@hilton.com Was in for service 7/17/22 Invoice # 84354

August 01, 2022

I did have a good experience I would go back to purchase another truck ty More

by kieth.delucia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Izzy
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi Kieth, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 01, 2022

Fast, friendly, better deal that others in the area. I purchased the vehicle from Elder and use them for service. Routine maintenance like oil changes are cheaper than drive through lube shops. More

by darryl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos, Brandon Rodriguez
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 01, 2022

The staff is amazing and super professional , they do the best for you and you feel comfortable and really in the b st hands More

by violetacp2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. If you're ever in need of more help, please let us know!

August 01, 2022

I had an unexpected car emergency, I was able to get my vehicle towed after hours and the technician called me bright and early to notify me they had my vehicle and was going to start looking at my vehicle More

by Tasheinna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2022

So far Elder Ford done right hope stays this way and I going to make appointment soon More

by marshanhb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2022

Great place! Very knowledgeable and eager to solve any concerns. Fun and friendly atmosphere as well! More

by Lilracerchic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2022

Always great service with friendly service techs. I will continue to use their service and recommend to friends as well. More

by kdraper0401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2022

It was a great experience working with this location! Would definitely recommend this place to friends More

by REYAUTOS12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

August 01, 2022

I had very poor service with elder Ford with the finance manager, applied a lot of fees More

by susie.vasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan , BJ Llanos
Aug 03, 2022 -

Elder Ford of Tampa responded

Hi Susie, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Aug 04, 2022 -

susie.vasquez responded

My husband and myself will be in your office on Saturday 8/6.

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