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Elder Ford of Tampa

Tampa, FL

4.4
6,508 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,508 reviews

July 18, 2022

Nicole did what she could to minimize disruption to my transportation needs. Thank you very much. More

by fabiomontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole
Jul 21, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

July 17, 2022

We have requested our paperwork for two warranties that we purchased and still have not received them. I have emailed the dealer multiple times for this information. More

by rlbelsanti1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Employee is not listed
Jul 18, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 17, 2022

Great experience taking care of a factory recall. Fast and reliable service with great service reps. More

by dnwilson4100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tucci
Jul 19, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

July 16, 2022

No problem selling you a car. Terrible issues when trying to get in touch with anyone for follow up registration or any other answers regarding your purchase. Will take days, 15-2 More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe , Carlos
Jul 18, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 15, 2022

I was searching for a specific vehicle and had already looked at five different dealerships when I found the car I wanted at Elder Ford. The service was phenomenal. The sales department, and managerial st More

by JEANNIEASD71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kitt Kittles, Dillon Gastineau, Baird King
Jul 16, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 14, 2022

The Service Department at Elder Ford is extremely Through! I highly recommend this location for service. More

by Ivory Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello Ivory, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

The concern for the client is superb! I felt completely confident that all my needs were going to be met and was not disappointed. Everyone from phone responses to service advisor went a More

by Annemsanders25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

They are friendly & they know what they are doing. Car is ready when promised. I will always go there. . More

by BABYANLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

Elder Ford was great to work with during my car buying experience. They were quick to answer my questions and made the process stress-free! More

by LORISTAXI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baird King
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 14, 2022

Courteous staff ,no pressure to buy, process easy quick financing .clean place,wide variety of vehicle to choose from. More

by Money
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Jul 15, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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