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Elder Ford of Tampa

Tampa, FL

4.4
6,464 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,464 reviews

March 23, 2022

Dan is an excellent service provider he is always professional and honest and I will comeback just because of him. More

by Gartiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ortiz, Marty Heiss, BJ Llanos, Lee Oztolaza
Mar 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 23, 2022

The shop is awesome! They’re always fast and they get done what’s requested and needs to be done! This is partially why I always buy my vehicles here! More

by b91483
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos
Mar 28, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 22, 2022

Jennifer she took care of me excellent service I'm happy they way she take of people. More

by cancelmistermet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Mar 24, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 21, 2022

Always a great place from salesmen to fiance Made my thrid purchase from Elder Ford Can't leave out service depth More

by YVETTETAYLOR1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni, Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback of our Staff's outstanding service! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 21, 2022

The service was good. I was pleased with the advisor. It was disappointing that I had a transmission issue with my car being a 2020 but I’m very happy it was taken care of More

by sbarthel138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

March 21, 2022

The service was quick, although I did have to wait longer than expected with an appointment for them to start on my vehicle. The price was higher than the website advertised and I wasn’t told that until the More

by cher01ice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

March 21, 2022

The team at Quick Lane is awesome ! They are extremely helpful and keep you informed of the work being done to your car. I highly recommend Elde Ford Quick Lane. More

by KSVENDGARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Llanos
Mar 23, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

March 20, 2022

Love going in for service at Elder Johnny and Dan always take good care of my car. More

by CRIO001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan, Nacer Menouni
Mar 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

March 20, 2022

Daniel in your service dept. always over performs. He does exactly what he says. Thank you More

by DAVIDGILLELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 20, 2022

first didnt tell me they switched loan company, and got the notication in the mail, second. the radiator fluid was almost empty wheni picked it up, i had to fill it, thrid, i was told the missing windshiel More

by michaelcook2015
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eli Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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