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Elder Ford of Tampa

Tampa, FL

4.4
6,510 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,510 reviews

February 25, 2022

Was totally lied 2 by john and management have all emails and over charged me 4 a 22. F250 and then tried 2 scam my wife out of more money all in writing and e mails will be contacting a attorney and already More

by pras911
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Weicherding
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 25, 2022

Did everything they said and were professional and efficient. They were timely as well as friendly. More

by TIMDEARMAOND24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2022

Had a great experience the salesman was good I love everything about my vehicle thanks More

by shirleyicy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Pagan
Feb 27, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 24, 2022

Staff were very friendly and helpful. It was my second experience buying a car. They made it comfortable More

by fflores1482
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Elder
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, we appreciate your feedback on our Staff's outstanding service! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

February 24, 2022

I don't feel this dealership cares. I purchased a vehicle demo unseen. I traded in my old car. Which I had to leave at dealership so I was left carless. I was told the car I was purcha More

by desigreene
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NICHOLAS ROBERTS
Mar 11, 2022 -

Elder Ford of Tampa responded

Hi Desigreene, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Dan Sills General Manager Elder Ford of Tampa

February 24, 2022

Started on time, they were very courteous, and professional. Clean and comfortable waiting area. Thanks More

by kinozac69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, Marty Heiss
Feb 25, 2022 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2022

Edward was very helpful and professional, kept me informed, work done in a timely manner. Appreciated his assistance More

by ADLTEST_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2022

From the time I walked in the service and attention given to customer service was exceptional. More

by rodbrown145
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weicherding
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamel Issa
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

February 24, 2022

I was leaving on a trip the next day and, wouldn’t you know it, a tire pressure sensor warning came on! Fortunately, I called Mike at Elder Ford and he got me in immediately with James at the Quick Lane. More

by RTSHELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baglione, James Decaro
Feb 26, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 23, 2022

Service advisor was professional, courteous, and was able to answer any questions. The text option to be able to communicate with him was great! Able to contact him directly and get a quick response. More

by e_martin98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! It is great to hear our Staff took such great care of you! We hope to see you here again!

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