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Elder Ford of Tampa

Tampa, FL

4.4
6,508 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
Contact Dealership

9560 N Florida Ave

Tampa, FL

33612

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Showing 6,508 reviews

February 16, 2022

Everyone was very nice and helpful. Kept me updated the whole time and car was done quickly and efficiently More

by KATERS919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Nieves
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 16, 2022

Good to deal with unfortunately did not resolve the issue waiting on update from Ford More

by rallying247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

February 16, 2022

They got me in and out quickly. All the guys were nice and friendly. The best! More

by mzjones16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2022

After the sale I have made 3 attempts in the last 10 days to contact Damian Lambert, the person that processed all of the closing documents in order to correct a mistake he made on the purchase agreement. I More

by marks.dsl
Price
Recommend Dealer
No
Employees Worked With
Damian Lambert
Mar 05, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 15, 2022

Johany is absolutely wonderful to work with and always take’s care of all our needs. More

by LILMARGE2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 15, 2022

Always service with a smile. I never have any issues when I need service on my vehicle and now that I have a new 2021 Ford Ranger I look forward to having it serviced by Elder Fo More

by MARCIA303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

February 15, 2022

Takes too long to get an oil change they didn't wash my car they didn't change the settings on my dashboard More

by BUCKYD24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yamil Franco
Mar 03, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. We would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. We take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. We would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 14, 2022

They solved my problem. Will not hesitate to use them again. Appreciate the service. Thank you More

by pb45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Ortiz
Feb 16, 2022 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 14, 2022

I’ve been using this dealership and using the quick lanes for my oil changes and all my other needs for my two vehicles and they’ve always been super nice super sweet fast they always let me know what’s goin More

by lafamiliaboyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Feb 17, 2022 -

Elder Ford of Tampa responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 14, 2022

friendly professional, able to explain with details the service performed , I highly recommended and continue having my service there More

by JKADYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Elder Ford of Tampa responded

Hello, thank you for leaving such a great review and high star rating. We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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