
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The service I get at Elder Ford is incredible. From the beginning when I pull my car in to picking back up is complete satisfaction! From the beginning when I pull my car in to picking back up is complete satisfaction! More
The staff was Prompt and courteous The staff Kept me The staff was Prompt and courteous The staff Kept me informed The job was done correctly The staff was Prompt and courteous The staff Kept me informed The job was done correctly More
Jennifer was excellent! I had to call a few times just to remind her for updates on my car but she was very busy and I was just grateful for the communication. The communication from the mechanic to service remind her for updates on my car but she was very busy and I was just grateful for the communication. The communication from the mechanic to service was rough and I ended up not getting my car serviced because I did not feel comfortable having him work on my car. My Ford Escape has only 50k miles on it and I’ve replaced the battery now three times. (Two from ford and the last one being a refurbished one because I’m blowing through batteries so fast). He said the battery was the issue and I was wrong about it being electrical but then he came back and said a code did come back for a bad wire. I also came in for a rotational sound and wobble I assumed was a bad barring, the mechanic said I needed four new tires with zero explanation. Both my parents worked tor Ford as a master tech and a warranty writer. They were really disappointed in my experience as well. Service was great, I’m sure the mechanic is too but the communication to service was poor. I drive a ford because I trust ford and my family trusts ford, I didn’t love my experience this time though. More
I would not buy from here again nor recommend to a friend. I experienced issues with the car as soon as I left the lot. Manufacturer Windshield wiper was changed without mentioning during purchase. Ha friend. I experienced issues with the car as soon as I left the lot. Manufacturer Windshield wiper was changed without mentioning during purchase. Had to go back several times and I'm just not satisfied with my purchase. More
Tyler the service manager was very prompt about contacting me to resolve an issue that occured during a recent service. He rectified the problem in less than 24hrs and kept me up to speed as the wo contacting me to resolve an issue that occured during a recent service. He rectified the problem in less than 24hrs and kept me up to speed as the work was completed. More
Great service and staff. Had a pleasant experience.My Great service and staff. Had a pleasant experience. My sales person was also wonderful. Would recommend. Great service and staff. Had a pleasant experience. My sales person was also wonderful. Would recommend. More
The sales people were patient with me when choosing a new vehicle. After the process was completed they were helpful in educating me on all the services they provide. vehicle. After the process was completed they were helpful in educating me on all the services they provide. More