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Elder Ford of Tampa

Tampa, FL

4.4
6,507 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,507 reviews

February 11, 2022

My service advisor, Johany Trepalacios, went above and beyond in providing quality customer service. My vehicle was at their collision dept., They indicated that it needed to be looked at by service beca More

by tbunn77777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

February 11, 2022

Overall service was great and a very nice and clean building my only complaint is that when the license plate was put on my car they didn’t use the pilot holes instead they drilled 2 extra holes in the More

by Jordan brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tucci
February 11, 2022

Everyone at this dealership has been wonderful to do business with. I would highly recommend them to anyone looking to purchase a new or used vehicle. More

by linktol220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman
February 10, 2022

My service advisor, Johany Trespalacios, went above and beyond in providing quality customer service this visit. The tech’s diagnosed and repaired my Escape and it’s running like new. I continue to use thi More

by bolgar66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2022

Very great dealership I am recommending it to my friends and family. My sales associate was very professional as well as everyone else there and I thank you all for being very kind and helping me out. More

by Jhnjmx1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2022

This was BY FAR the BEST car-buying experience I’ve EVER had! It was easy- they had the EXACT vehicle I was looking for, it had the lowest mileage and the lowest price out of all that I had found, sear More

by Molly Jacobsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Chaffee, Brenden Markopoulos
Feb 11, 2022 -

Elder Ford of Tampa responded

Hi Molly, we're happy you found our staff to be so supportive during your experience here at Elder Ford of Tampa. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 08, 2022

The entire team provided great service, and I would highly recommend to friends and family. More

by richreace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Feb 10, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 08, 2022

Eh, it was okay. It's was hard to get a update on my vehicle while it was being serviced. I went in for the free Bulter service to get recoat to protect the paint job and to check my brakes. At the Quic More

by Tevin Williams
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Idk
Feb 24, 2022 -

Elder Ford of Tampa responded

Hi Tevin, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 08, 2022

Service was prompt and fast. I had a reservation and I was called right on time. More

by jmarkart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Ortiz, Jason Faiella, Marty Heiss, BJ Llanos, Lee Oztolaza
Feb 10, 2022 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

February 07, 2022

Service advisors are courteous and attentive to our needs and answered any questions we had . More

by TOMNGERRI50
Recommend Dealer
Yes
Employees Worked With
Sorry forgot his name
Feb 09, 2022 -

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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