
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A half day job turned into a 2 day job I brought my expedition in for an oil change and brake job... technician stripped lugs and delayed work until the next day. Two services prior to this I brought my expedition in for an oil change and brake job... technician stripped lugs and delayed work until the next day. Two services prior to this one, I was told brakes were marginal. I didn’t code to have them replaced. The next service I was told the brakes were good. This service I was told the brakes needed replacing and I needed new rotors... this additional expense could have been avoided had there been reliable service techs working there. I service my vehicle there and pay the extra costs because I have confidence you will represent yourself professionally and deliver what I am paying for. Please provide excellent service in the future or I will take my business to another For dealership...... More
Painless Called to see if the truck that I was interested in was still available and in a few minutes they confirmed that it was. I made an appointment for the Called to see if the truck that I was interested in was still available and in a few minutes they confirmed that it was. I made an appointment for the next morning and it was in front waiting for the test drive. The staff was very polite and knowledgeable. I drove out the door very happy with my purchase. More
Sales Nadia was great,with Robert a big help in explaining the deal. Bought a great car and liked the overall experience at the dealership premises. Nadia was great,with Robert a big help in explaining the deal. Bought a great car and liked the overall experience at the dealership premises. More
Hidden “Reconditioning” fee ridiculous High pressure sales tactics and a $2800 reconditioning fee. The offer a lower price on the internet but once you come inside the showroom they crank u High pressure sales tactics and a $2800 reconditioning fee. The offer a lower price on the internet but once you come inside the showroom they crank up the price withe the reconditioning fee. Feels like bait and switch when you get that fee. The salesman only focused on a monthly payment and not the overall price of the vehicle which goes up once they add this hidden fee. Sorry will never get my business again and will tell everyone to avoid them. More
Good people, you can count on them This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out This is a good place they take care of you if you need something they'll be there, they go out of ch thier way to help you out More
Very pleasant and fair. All contacts were pleasant and easy to work with. Facility very clean. Several employees greeted us. Eli very helpful and knowledgeable of the vehicle All contacts were pleasant and easy to work with. Facility very clean. Several employees greeted us. Eli very helpful and knowledgeable of the vehicle we were interested in. More
Great experience with Elder Ford of Tampa! We had a great experience today at Elder Ford of Tampa! Emma was our internet contact who corresponded with us through email and by phone did an aweso We had a great experience today at Elder Ford of Tampa! Emma was our internet contact who corresponded with us through email and by phone did an awesome job! She set an appointment with VIP Manager David who in turn set us up with a top salesman Rubin who showed us the many vehicles to choose from! We found the vehicle we wanted and David said make the sale happen and Rubin did! Michael was the price negotiater who finally got to the numbers we needed! Next we met Josh who completed the financial paper work and worked with Ford Cedit to get us an outstanding interest rate!! Excellent job Josh and Rubin!! More
brakers I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the I be i SERVICE DEPARTMENT talked toto the red hair guy in the service desk inside the ahow room to re-progran my key and they return my car with the A/C not working, I claim to the SERVICE MANAGER, and I said to him ,may be whe rhe tech reprogamed the key, he need put the car in the computer and may be touch any buttom for mistake and shut off the compressor, anything can happen, to short the story,they even not check my car again ,he no stand behind the desk, very bad service, I take my car to other place, they put the car in the computee, and effective, the guy in 5he Elder Ford , shut the A/C compressor off. Incredible, how many incopetent managers we got in this city. Wow. and please do not reply and I unsubscribe to receive any more , others promotion or anything from all you and the company of Elder Ford. Have a nice day More
terrible service Had an appointment and it 2 hrs to get my Edge a oil change. The 2 years of going to elder their has not been without problems. The last time I notifi Had an appointment and it 2 hrs to get my Edge a oil change. The 2 years of going to elder their has not been without problems. The last time I notified ford and the had the customer service manager Migal resolve the problem.He is now gone. Elder goes through service mangers continuously.The ones they hire are clueless on the operation.They gave a free 15$ additive to help for waiting 2 hrs. not good enough. You think with the amount we are charge for extended warranty and your fees customer service be tops. More
Good customer service, awesome waiting room From the get go it was a great customer service experience. The waiting room made the wait all that much better. I wish the hourly price for the wor From the get go it was a great customer service experience. The waiting room made the wait all that much better. I wish the hourly price for the work performed wasn’t so expensive. I went in for an oil change but need the oil filter and air filter changed as well. My bill went from $110 to $370 and some change. I do appreciate the service rep informing me about the transmission warranty offered (being that my power Tran warranty will be up in 6k miles). I plan to purchase this tranny warranty before my 100k is reached. I wouldn’t have otherwise known this was even available. More