
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service I went in for the recall on my f-150 and I had a minor trim issue that wasn't part of the service order. But, the service manager Toni tracked one dow I went in for the recall on my f-150 and I had a minor trim issue that wasn't part of the service order. But, the service manager Toni tracked one down and had it replaced as well. Not to mention it only took and 1.5 hours. It's the small things that go a long way thanks Elder Ford. More
Problem not resolved My brand new F150, with only 4000 miles has been in for service twice and the issue has not been resolved. Even though Ford has a documented fix for t My brand new F150, with only 4000 miles has been in for service twice and the issue has not been resolved. Even though Ford has a documented fix for this exact issue. I now need to bring the truck back in, for a third time, to hopefully have the issue resolved. This is not very considerate of your customers time. More
Great customer service Ruben was a pleasure to work with from purchase through upgrading my truck. He made the process painless and even provided me with a loaner vehicle w Ruben was a pleasure to work with from purchase through upgrading my truck. He made the process painless and even provided me with a loaner vehicle while my truck was being upgraded. I will buy from Elder Ford again. More
Wonderful polite staff and outstanding performance Mr kit kittles was very professional polite patient and very helpful in helping me receive satisfactory assistance with choosing my vehicle I very hap Mr kit kittles was very professional polite patient and very helpful in helping me receive satisfactory assistance with choosing my vehicle I very happy. Thanks More
My new truck The experience was very good. The elder Ford team that help me was very helpful in the purchasing of my new truck. Would definitely recommend anyone t The experience was very good. The elder Ford team that help me was very helpful in the purchasing of my new truck. Would definitely recommend anyone to go to elder Ford. More
Fast and informed staff. The sales staff and managers made the experience comfortable and easy. No long waits,. No back and forth negotiation. Everyone work together to ensur The sales staff and managers made the experience comfortable and easy. No long waits,. No back and forth negotiation. Everyone work together to ensure we we're happy with our purchase. More
Purchase of new Explorer Great experience. Eli was a great salesman, Jason Bray was a great help! And Trey was great as well, was a fast and very easy process as well. Great experience. Eli was a great salesman, Jason Bray was a great help! And Trey was great as well, was a fast and very easy process as well. More
Came in to get a new car I came in with nearly no credit and they made sure to get me in a car I’m happy with. If you need help getting a car I strongly recommend you come see I came in with nearly no credit and they made sure to get me in a car I’m happy with. If you need help getting a car I strongly recommend you come see Hasan at Elder ford. Everyone was very nice and helpful all the way to the end of the car buying process. More
Purchase of new car. For the first time since 2008 I decided to purchase a new car, and I'm very glad that I stopped by Elder Ford. I knew how much I could spend, and si For the first time since 2008 I decided to purchase a new car, and I'm very glad that I stopped by Elder Ford. I knew how much I could spend, and simply asked Rafael for a "ballpark figure" to see which car I could afford. Eli joined us, and after my test drive (to make sure the Fusion would fit into my garage) figures were quoted, and when I returned the following day, papers were signed. I am still learning how to work all of the new buttons, touch-screen, etc. but have been invited to return to the dealership to ask questions, an invitation I've already accepted once. Everyone I met at Elder Ford was friendly and helpful, and I'll definitely recommend them to anyone else contemplating a new car. More
Great service from the service department I had a great experience with the service department they went above and beyond to help with my car issues and needs. I did however suffer a negative I had a great experience with the service department they went above and beyond to help with my car issues and needs. I did however suffer a negative experience while waiting for my car. It’s very frustrating to receive calls from sales representative trying to sell you a car while you’re simply waiting for an oil change. The sales representative called me and once he noticed I was in the lobby he approached me and was extremely pushy. Once he realized I wasn’t going to budge he started texting on his phone in the middle of me speaking. I will continue to service my car here because the service staff is great but when it comes to purchasing a new car I will not be giving elder Ford my business. More