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Elder Ford of Tampa
Tampa, FL
6,506 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life!
Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety.
In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed!
Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,506 reviews
October 11, 2018
Ms. Naida represent the meaning of great customer service. Love the environment-friendly and they make sure you understand your choice. I will recommend Elder ford to all my friends and family members. Very ha Love the environment-friendly and they make sure you understand your choice. I will recommend Elder ford to all my friends and family members. Very happy with your my car. More
by fhough17
Verified CustomerEmployees Worked With
Joshua Seith, Nadia Valdez
October 10, 2018
Dealer mistakes. Management not fixing its problems. October 10th 2018 Yesterday, I wrote that Elder. "..offered me a truck for $2,306 more than their quote and to deliver it four months late. Then October 10th 2018 Yesterday, I wrote that Elder. "..offered me a truck for $2,306 more than their quote and to deliver it four months late. Then they offered a truck that didn't match the features I required and didn't offer to add those features at their cost. In other words; pay more, get less, and get it months late." Elder replied... "...I may not be able to change the past but, if you give us a chance, I’ll make it up to you. General Manager Dan Sills" I am open (and have been open) to giving Elder Ford a chance. I would be happy to purchase a truck with the features we originally agreed to and at the cost we originally agreed to. But Elder Ford management declined this request two days ago. Instead, Elder Ford offered a truck that meets my specs for $2,306 more, or a truck that doesn't meet my specs. ==================================== On July 6, 2018 I signed a buyers order with Elder Ford for a Transit cutaway. Vehicle delivery was estimated to be 6-8 weeks. I requested order status updates from Elder on July 19, August 10, August 29, September 14, September 17 and September 26. Only on October 1st did I learn that my order had been suspended due to errors by Elder Ford. How did Elder Ford offer a fix? Would they offer a similar truck for a similar price? No. They offered me a truck for $2,306 more than their quote and to deliver it four months late. Then they offered a truck that didn't match the features I required and didn't offer to add those features at their cost. In other words; pay more, get less, and get it months late. The result was that my business schedule was thrown way off. It has also resulted in additional costs and scheduling headaches for me and a contractor I hired for a customized interior. More
by Disappointed Customer
Employees Worked With
October 10, 2018
Negative Hello, I went to your diler but I was very badly received by a man named David who told him several times that I needed someone who spoke Spanish and Hello, I went to your diler but I was very badly received by a man named David who told him several times that I needed someone who spoke Spanish and he did not want me and he put me to a boy who only had English and then he treated me very badly and told me it was not his problem, I gave all my information to the boy and after a few minutes he left with another person to tell me that he needed a person who will sign with me or that he will look for $ 3000 ss a lack of respect for all the bad experience that happens in that diler, I I will take care to tell all my friends what happened to me there and I would never recommend anyone to go to that diler More
by Os1989
Employees Worked With
David
October 10, 2018
Great sales person and service I was a first time buyer and everything went great it didn’t take all day I was in and out with great service thanks and I’ll be back soon I was a first time buyer and everything went great it didn’t take all day I was in and out with great service thanks and I’ll be back soon More
by mrc.kelly44
Employees Worked With
Kitt Kittles, Ryan McTaggart
October 09, 2018
Awesome and Above always!!! MARTIN HEISS Is Great!!! He always on top of everything especially with your car and understands at that moment how important communication and being MARTIN HEISS Is Great!!! He always on top of everything especially with your car and understands at that moment how important communication and being upfront with respect and honesty... Helping Customers! We need. More people like him in service departments. Above and beyond duties!!! More
by Ruthie8608
Employees Worked With
MARTIN HEISS
October 09, 2018
Happy Happy Happy Walked in looking for a used car, I told Metin what I wanted my payments to be & not only did Metin and Nacer get me a payment lower than what I expec Walked in looking for a used car, I told Metin what I wanted my payments to be & not only did Metin and Nacer get me a payment lower than what I expected but it was a brand new vehicle with extended warranty and Maintenence package. I can't say enough good things about the sales team at Elder Ford. I will be buying my personal vehicleas and company vehicles from Elder Ford from now on More
by Sndjhines
Employees Worked With
Nacer Menouni, Metin Cihaner
October 09, 2018
Outstanding service and treatment I was treated like royalty once entering showroom. Austin Kedrie was introduced to me and had a proactive approach to getting me in a vehicle that sui I was treated like royalty once entering showroom. Austin Kedrie was introduced to me and had a proactive approach to getting me in a vehicle that suit my needs while staying within my budget. The Elder Ford staff not associated with the process were very accommodating to me and my son. I highly recommend Elder Ford. More
by donnyjwolf
Employees Worked With
Austin Kedrie, Ryan McTaggart
October 08, 2018
Fixed the issue My brakes weren't done properly the first time and were squeaking very badly. I brought it back and they took care of me and made it right My brakes weren't done properly the first time and were squeaking very badly. I brought it back and they took care of me and made it right More
by SomeGuy7654321
Employees Worked With
Toni Governale
October 08, 2018
Quite interesting Salesman was great. No pressure from salesman but there was some miscommunication In the whole process of obtaining the car I wanted to purchase in a Salesman was great. No pressure from salesman but there was some miscommunication In the whole process of obtaining the car I wanted to purchase in a timely manner since dealership did not have it on lot and had to get from another dealership. More
by riveraj17
Employees Worked With
Joshua in finance Martin Koehler Exec Manager, Jose Pagan, Michael Cash, Garrett Kelley
October 08, 2018
They do a pretty good job, but ? They do a pretty good job but always seem to forget something! Like the oil change sticker. One other time the call me for parts that were in when I g They do a pretty good job but always seem to forget something! Like the oil change sticker. One other time the call me for parts that were in when I got there they mostakingly sold them to another customer and had to reorder. Then I was in for oil change and tire rotation. When I got home my lug lock was missing. So I had to drive back to the dealer so they could match up a replacement. So like I said they always seem to forget something. More
by rhall948
