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Elder Ford of Tampa

Tampa, FL

4.4
6,448 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,448 reviews

May 31, 2018

4th time I brought truck in same problem, Butler not done Brought truck 4 time for radio blue tooth not working. I want to pursue the lemon law. In addition, they had my truck for 4 days and auto Butler was More

by THEPHILWATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
May 31, 2018 -

Elder Ford of Tampa responded

I want to sincerely apologize for your negative experience in our Service Department. However, I'd like to learn more about your situation and what exactly happened. I want to make things right. So, please give me a call on 813-321-6710. You can also reply to me here too and I will get back to you promptly. I look forward to hearing from you and earning you back your business. Dan Sills

May 31, 2018

Service Brought it in checked me in quickly called Uber and I was at the office quickly and return trip was quick and allowed me to get back to work More

by Cecilhhjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2018 -

Elder Ford of Tampa responded

Thanks for taking the time to share your opinion on our Service Department. Dan Sills

May 31, 2018

Everyone was very helpful. All of our questions and concerns were addressed, we were comfortable with our experience a very clean and friendly atmosphere very friendly all arou More

by lavon36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni, Ethan Brandt, Chris Bailey, Michael Cash
May 31, 2018 -

Elder Ford of Tampa responded

Thanks for taking the time to share your opinion on our dealership with other DealerRater users. We take pride in our sales staff giving outstanding service to every customer and we're glad to receive your compliments and appreciation. Dan Sills

May 31, 2018

Purchased 2018 f150..had some issues butken care Very helpful staff .had issues but all were resolved in time. Dennis took the time to work with us to get to a payment that was comfortable. The finan More

by midlman52000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Walls, Dennis Stokes
May 31, 2018 -

Elder Ford of Tampa responded

Thank you for leaving such a nice review of our Sales Department. We are glad that you experienced a seamless appointment for your vehicle, our dedicated staff will be pleased to learn of your high praise. Thank you. Dan Sills

May 31, 2018

Good Communication My repair was extensive and required a week's work. Johany did a very good job keeping me up to date. He was very responsive to my questions and c More

by freeagent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie
May 31, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Service Department. I'm so pleased to know that your repair went well. I hope that you recommend us to your family and friends in the future. Dan Sills

May 31, 2018

Excellent place to purchase your next vehicle From the salesman to sales manager to finance our experience was a pleasure and fair transaction. Very happy with our purchase. Walked out of two prio More

by Loveourtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hasan , Nacer Menouni, Scott Walls
May 31, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Sales Department. I'm so pleased to know that your purchase went well. I hope that you recommend us to your family and friends in the future. Dan Sills

May 31, 2018

Extremely customer service friendly provider Service experience with Elder Ford was beyond outstanding. Combined with the relaxed atmosphere in the service lounge made my visit that much more enj More

by JORDANTDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jherre Tuders
May 31, 2018 -

Elder Ford of Tampa responded

I wanted personally to let you know how appreciative we were to receive your kind note. Dan Sills

May 31, 2018

Oil Change I normally do my own oil changes but when I'm short on time I stop in to Elder Ford. A friend recommended the service department and I'm glad he did. More

by wes320mp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bragano
May 31, 2018

Outstanding dealer Attentive to needs and came through favorably. Previous service experience was so accommodating that it fueled my decision to choose Elder Ford. Great More

by BENTORO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nacer Menouni, Caroline Guest, Nadia Valdez
May 31, 2018 -

Elder Ford of Tampa responded

I sincerely appreciate your kind response regarding our efforts as a dealership. Dan Sills

May 30, 2018

Fast service Successfully used online appointment scheduling. Received quick service for routine maintenance upon arrival. Also received written estimates and co More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Elder Ford of Tampa responded

Thank you very much for telling me how much you enjoyed dealing with our Service Department. I'm so pleased to know that your online scheduled visit went well. I hope that you recommend us to your family and friends in the future. Dan Sills

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