Elder Ford of Tampa

My husband and I came to Elder Ford to check out a 2013 Ford Edge, I have had a 2008 Edge for over 4'years (bought this vehicle from Ernie Haire Ford), we are definitely Ford "people" so came back to the d Ford Edge, I have had a 2008 Edge for over 4'years (bought this vehicle from Ernie Haire Ford), we are definitely Ford "people" so came back to the dealer that took over that business and we are both SO glad we did!! We came the 1st time on Thurs., Nacer Menouni came up to us and listened to what we were looking at, showed us the Edge's available, asked us if we wanted to take a test drive in one we were REALLY looking at closely, I was pleasantly surprised he tole us to go, he would be there when we returned! I have never had a sales person do that, that trust factor was AWESOME!! We ame back yesterday to see what we could purchase this vehicle for bottom line, Nacer did a wonderful job working with my husband that was in sales himself until he retired recently, but really made Nacer and Jeff work hard to get our business! And we weren't really planning on purchasing a new car yesterday, really was just checking out the possibility, yet things went so well we now have a beautiful 2013 Edge!! :) I gave this dealership all 5's mostly because of Nacer Menouni's awesome way of treating his customers, and Jeff's coolness under extreme stress dealing with my sweetie during the process of coming to the great price we got on our Edge!! Woo Hoo, I am a very happy woman today, thanks so much to all of the guys we dealt with, including Beau (?) (hope I spelled your name right!), the Finance Manager who was a very nice Southern guy from Ga., and that always makes me smile to talk with someone from the South (I am from Tenn.)!! Vicki and Doug Dugger More

why we went to elder was a friend asked us to check it out cause they have brought 3 cars from elder so we went and was greeted with friendly faces we said what we wanted and we looked at a number of cars out cause they have brought 3 cars from elder so we went and was greeted with friendly faces we said what we wanted and we looked at a number of cars and worked out a deal that was good for us we were never pushed to get a car we didnt want we like elder we went back and got a second car from them two of the same model and terald hopkins has good group people working for him tom myers has left there he worked hard to earn our business while he worked there More

I went for service and due to the customer service I received from my service advisor, I ended up buying two cars on the same day.Family oriented....love those guys... received from my service advisor, I ended up buying two cars on the same day.Family oriented....love those guys... More

Purchased the van over the phone. Told Ed what other options I had and he was able to give me the best deal. Ed picked me up at the airport, the van was as discribed and so was the service. Ed is an ho options I had and he was able to give me the best deal. Ed picked me up at the airport, the van was as discribed and so was the service. Ed is an honest business man. Tell him what you want and he will deliver. More

I was looking to trade in my Honda Accord for a used truck. I was given a great price for my trade in, usually large dealerships rip you off. Mark and Nacer were not pushy salesman. They showed me many truck. I was given a great price for my trade in, usually large dealerships rip you off. Mark and Nacer were not pushy salesman. They showed me many different options and were able to get me my first brand new F150. I would recommend them to anyone looking for a vehicle. More

All 5 for this dealership. Everyone I came in contact with was very friendly and professional. I really appreciate the service they provided to me. I am not a lover of shopping for cars although I enjoyi with was very friendly and professional. I really appreciate the service they provided to me. I am not a lover of shopping for cars although I enjoying shopping, however Elder Ford changed my attitude about car dealers. This dealership I would recommend to be anyone first stop for a car. Thank you all! More

Our salesman was Trey Palmer. Trey was very positive Our salesman was Trey Palmer. Trey was very positive and a great salesman. The entire time, even though we thought in the back of our mind we woul Our salesman was Trey Palmer. Trey was very positive and a great salesman. The entire time, even though we thought in the back of our mind we wouldnt get the loan due to a few bad years of the economy and bad credit due to that. He also fed us and made us feel good while we were waiting. We would deffently refer him. He did a great job!!!!!! Way to go Trey Thanks Bobby and Luanna Bachmann More

I was originally looking for a used car but after talking to the sales manager I was convinced that leasing a new car was actually a better option for me, considering that I no longer have long, daily commut to the sales manager I was convinced that leasing a new car was actually a better option for me, considering that I no longer have long, daily commutes to work. I'm so happy I did it! The sales staff was extremely helpful and knowledgeable - I did not feel as though I was being pressured to do something against my best interest. Because the new car had only arrived the day before, I had to make a second trip to the dealership to pick up a duplicate key. There was also a glitch with the financial paperwork, so I had to sign the contract that next day, also. The sales person all but bent over backward to make up for the extra trip, even offering me a free tank of gas! The finance office staff was extra apologetic about the wait for the contract, and then gave me a discount on the tire & wheel coverage, which was added to the lease agreement. I would say everyone there went out of their way to make my experience a positive one, and I truly appreciated it. More

Trey was great to work with, he made things very simple! Thank you for the great customer service, we will be back in the future!! Thank you for the great customer service, we will be back in the future!! More

they were patient and good with helping us to identify the right vehicle. we felt like they cared. they were responsive to your numerous visits and questions. they knew that we were also price shopping the right vehicle. we felt like they cared. they were responsive to your numerous visits and questions. they knew that we were also price shopping so they worked hard to earn our business based an were still competitive on price. THANKS More