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Elder Ford of Tampa
Tampa, FL
6,503 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life!
Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety.
In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed!
Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,503 reviews
April 02, 2018
They can do be better! There is a disconnect between the service advisor and the costumer. I recommend that they make it a priority to follow up with their costumers and kee There is a disconnect between the service advisor and the costumer. I recommend that they make it a priority to follow up with their costumers and keep them up to date at all times. Im saying this because of my experienced. I had to escalate my issues to higher up to prove my point, they seem to understand my issue and get it resolved in a timely manner. It shouldn’t get to to that. I still recommend their service because I know they are willing to help but they are extremely busy. More
by jlpf03
Verified CustomerEmployees Worked With
Carlos, Chris
April 02, 2018
Efficient Spur of the moment,didnt have an appointment the wait wasn't too bad....... I think that more service staff is needed on Saturday to be more efficient Spur of the moment,didnt have an appointment the wait wasn't too bad....... I think that more service staff is needed on Saturday to be more efficient. More
by cornbuddy77
Employees Worked With
Oscar Penalver
April 02, 2018
Great service Very happy with the service I received. Chris went above and beyond to help me and listened to everything I had to say. I will definitely recommend al Very happy with the service I received. Chris went above and beyond to help me and listened to everything I had to say. I will definitely recommend all of my friends to this dealership. More
by cguest0
Employees Worked With
Chris Newton
April 02, 2018
New truck Very friendly sales by Donnie. Helpful in the transition into a new truck and answering of any questions that i may have had in the experience Very friendly sales by Donnie. Helpful in the transition into a new truck and answering of any questions that i may have had in the experience More
by c-quack
Employees Worked With
Jason Bray
April 02, 2018
Could not be happier. Mitch my salesman could not have been any better. He completely had my interest in mind from the start. He has sold me cars at Elder in the past and I Mitch my salesman could not have been any better. He completely had my interest in mind from the start. He has sold me cars at Elder in the past and I would use him and Elder again. Fill free to stop by and ask for him. Thank again Mitch for all you've done for me and my family. More
by ronna barger
March 31, 2018
Excellent & Comfortable experience!!! We found the perfect car on Elder Ford’s web site. Ralph reached out to us and made the entire process extremely easy and pleasant. From the moment w We found the perfect car on Elder Ford’s web site. Ralph reached out to us and made the entire process extremely easy and pleasant. From the moment we walked in the doors at Elder Ford, we felt valued, respected and comfortable! Ralph is a genuine great guy that gets things done! Thank you to Ralph C. , Mike H.,Jim B, & Haider F. You ALL made us feel so comfortable, and we truly enjoyed the car buying experience with you!!! Thank you again!!! More
by Troop1204
Employees Worked With
James Brandt , Mike Hennagir, Ralph Carniero
March 30, 2018
Bad service! Ordered 2018 Shelby F-150 - not happy!! 1. Ordered a 2018 Shelby F-150 on January 20, after a recommendation from Tuscany (which ended up being a mistake). I contacted Elder Ford to talk abo 1. Ordered a 2018 Shelby F-150 on January 20, after a recommendation from Tuscany (which ended up being a mistake). I contacted Elder Ford to talk about a trade plus cash payment for the difference. Easy, right? Well, a lady named Britany got a hold of me and we worked out the details. Because I had bad experience already with another dealership of thay group, I wanted to make sure that we sign the agreement right away and I will pay the outstanding balance before I even see the truck. I understand it had to get ordered, but I also wanted to make sure the deal is the deal and doesn’t change from one day to another - as it usually is. Britany did not send me the docs, but I received a credit card authorization form to pay $1,000 immediately, which I did. 2. After payment was received we talked about details. So now remember, this dealership represents Shelby!! Britany send me a sheet and photos of a Baja, even though I specifically mentioned the 2018 F150 Supersnake with 2018 Facelift! She ignored the facts and send me another wrong photo and sheet. I had to come up with a drawing to clarify what I was talking about. I believe that dealership didn’t even know what a Shelby is. After this situation was solved, I was under the impression that everything is ordered and ready to go. - wrong! 3. Months later I kept calling her and Tuscany and always received the same speech. “We’re still waiting, and Shelby has issues with their Superchargers, etc.” At some point you get really annoyed and pissed off - understandably. I thought this might be a simple transaction. - Again, wrong! 4. At some point, I believe 3 Months later, I got a hold of Britany on her cell and she said, that she no longer works for Elder ford and I have to call someone else. Well, that’s interesting, because on Friday everything seemed fine and on Monday she is fired?! Okay, that’s not how I run my business, but I guess that’s a different speech. 5. I called Elder Ford again and now Maurizio is in charge. I spoke to him and all I got was “we’re waiting and I can’t give you an update”. I called him a week later again, and still the same. Then again, and again, and again... at this point you just loose absolute interest and are so annoyed that you really start hating yourself to have chosen them of any other dealership... jeeez. 6. Now about 4 months after the initial contact, Maurizio emailed and said “great news”, we got “options, and I got a new, and used one”! I asked a used one? How can that be if they just got certified the day before. So I called him up to ask him about the milage and he said closer to 5,000. What?! How can you drive 5,000 miles within one day, when Tuscany just released the trucks the day before?!! So I told him to send me pictures to verify color, etc, before I waste my time to drive up there. And now, the cherry on the cake: He presents two 2017 “model faced” Baja truck, that were so far from what I originally ordered, that its not even funny anymore!! Again, I send him photos of the 2018 Shelby F-150 Supersnake with the 2018 up-to-date face and look, to proof my point, that this vehicle is even existing!! ...and again, another excuse and now it takes another couple of weeks wait and no answer game!! I’m really sick of it at this point. This dealership is a joke!! Don’t even waste your time when looking for a “high performance vehicle”. More
by Nick
Employees Worked With
Maurice Rojo, Brittany Boyett
March 29, 2018
Passat I was good went César talk to me but the new guy Ruben tell me the car I was sold it and then the overprice I feel angry but now I am good happy Whi I was good went César talk to me but the new guy Ruben tell me the car I was sold it and then the overprice I feel angry but now I am good happy Whit my car Passat More
by Manny Di
March 29, 2018
f150 eco boost great job..johanny was exceptional and paid attention to detail..great asset for elder ford.hw is on of the bedt employees you have working there!. great job..johanny was exceptional and paid attention to detail..great asset for elder ford.hw is on of the bedt employees you have working there!. More
by GOMEZRIVERA
Employees Worked With
March 29, 2018
Excellent Service Easy service ! Will recommend to.family and friends - love elder ford and will be back - cant get any better do yourself a favor and come here Easy service ! Will recommend to.family and friends - love elder ford and will be back - cant get any better do yourself a favor and come here More
by robertcox667785
Employees Worked With
Maurice Rojo
