
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Happy Very nice place to do business with the people are very helpful. I would recommend this place to anyone looking to get a vehicle good selection to ch Very nice place to do business with the people are very helpful. I would recommend this place to anyone looking to get a vehicle good selection to choose from. More
World class service I was treated like a person not just a number. The dealership exceeded my expectations and i am very pleased with my purchase. I will definitely refer I was treated like a person not just a number. The dealership exceeded my expectations and i am very pleased with my purchase. I will definitely refer all my friends and family to elder ford and especially because of the personality of CHRIS HADDAD . More
Good service department I had an overall good experience with the service department. The advisor kept in communication with me for the most part. I was informed that my car I had an overall good experience with the service department. The advisor kept in communication with me for the most part. I was informed that my car would be ready by Monday, but I had to call the dealership twice before I could get in contact with the advisor. That's when he informed me that my car was not ready and it would take another day before I can pick up the car. More
My service experience New Services of remote reservation did not work well missing info use of uber for transport was a problem and the guys who brought my car around also New Services of remote reservation did not work well missing info use of uber for transport was a problem and the guys who brought my car around also new I believe lost my keys. Jason Fuchs was incredibly helpful and worked his buns off to get everything right. I'm glad he was my service advisor,I will only ask for him. More
Oil change service I came at my scheduled time and was out the door 1 hr 20 minutes later with my oil changed, my tire repaired, all points inspected and truck washed. I came at my scheduled time and was out the door 1 hr 20 minutes later with my oil changed, my tire repaired, all points inspected and truck washed. Louis was very easy to work with and i would recommend him as a service advisor. More
Highly recommend this dealership! The staff at Elder Ford are a reliable, well-assembled team of professionals. The staff seem truly enthusiastic towards customer satisfaction and, the The staff at Elder Ford are a reliable, well-assembled team of professionals. The staff seem truly enthusiastic towards customer satisfaction and, they ensure that my sales and service demands are met in an efficient and expeditious manner on every visit. Since purchasing my F-150 from Elder Ford, I’ve felt included into this family by way of staff members following up with me regarding my concerns and experiences long after the purchase of my vehicle. Their investment in values are well noted and appreciated. Thank you Elder Ford! More
I love Elder Ford I dropped my car off for service with in a few hours it was ready for pickup it was easy and hassle free. When I came to pick up they pulled it right I dropped my car off for service with in a few hours it was ready for pickup it was easy and hassle free. When I came to pick up they pulled it right around, they washed it also and I was in and out More
Exceptional professionalism and integrity I purchased my used vehicle from elder last year. Suddenly seeing a check engine light a couple weeks ago I was concerned. I drove straight to the de I purchased my used vehicle from elder last year. Suddenly seeing a check engine light a couple weeks ago I was concerned. I drove straight to the dealership's repair department. All of the reps were gone or busy (as it was a friday evening around 430pm) except two women. They immediately attended to my issue and checked the codes right in front of me. I had my vehicle in a few weeks prior for the same issue and was told there were no codes and the warning light did not come on for the repair shop so having it checked in front of me was reassuring. It being so late in the day and not having the technician in they promptly put me in a loaner vehicle, a brand new f150 just like last time. No issues there! The repair shop addressed the problem by researching the issue, special ordered the parts, replaced it and even listed a part that was damaged and replaced on install on the report all while keeping me regularly updated throughout. The issue being adressed so fast, professionally and with honesty shows an above normal standard in the automotive repair industry. Thank you for fostering an above average work ethic and integrity in your employees. Everyone I delt with from the greeter to the technition was respectful and pleasent. The salesman that sold me the car even came over to check in on me when he saw me leaving the service lot. Not only does this make me happy to own a Ford with pride but it keeps me a faithful customer to be treated with such respect. Thank you! More
Awesome Very courteous and accommodating would definitely recommend to others . Sales team and finance team went over and about to complete the sale in a t Very courteous and accommodating would definitely recommend to others . Sales team and finance team went over and about to complete the sale in a timely manner! More
Overall a great experience My credit isn’t great but all avenues were taken to ensure I left happy. I didn’t have many car options due to my credit but they did a lot to bring d My credit isn’t great but all avenues were taken to ensure I left happy. I didn’t have many car options due to my credit but they did a lot to bring down my monthly payments More