Elder Ford of Tampa - Service Center

So far the service person has been honest with me about everything I’ve brought my truck in for. everything I’ve brought my truck in for. More

Service is always superior to no other enjoy the customer service advisor knowledge throughout car repairs. service advisor knowledge throughout car repairs. More

I felt lied to by the service center. I knew I needed a new door window motor/assembly, but they wanted to charge me 189 to tell me that. I said okay only because they said they would jus I knew I needed a new door window motor/assembly, but they wanted to charge me 189 to tell me that. I said okay only because they said they would just include it in labor. They estimated parts at $90-$150. The end price ended up being $450 for the part plus $400 for labor PLUS the $189 they said they would include. Worst part? The new motor assembly fits differently than stock, so it no longer fit the door moulding and whistled when I drove. They wanted another $1000 to fix that. I could have done this job myself for less than $200 with used parts. The only reason this is not 0 stars is, after hours or arguing, they didn't charge me the $1000 to replace one piece of rubber so it would seal properly. More

I've dealt with the dealer closer to me and I was not happy with their service. I drive further to your dealership because I get better service. happy with their service. I drive further to your dealership because I get better service. More

Ford maverick recall, however a 3 day repair not approved for a rental car. Very difficult to figure out how to schedule as phone staff did not know what or how to schedule/order parts. Had to go in person t for a rental car. Very difficult to figure out how to schedule as phone staff did not know what or how to schedule/order parts. Had to go in person to get it scheduled. Then later was told once part came in that it’s a one day repair so no need for a rental car. Then once dropped off, was told a 5 day repair no rental car approved for a recall. Not sure what gets approved at that point. Hard to plan around with this amount of misinformation. I do recommend the group once the work gets started, as they picked up my car from the house and completed it in a 2-3 day period given how unpleasant the scheduling experience was. More

Honest and great service Dan did a great job and I'm very pleased I'll be back very pleased I'll be back More

Good people and good service always on point tanks God bbllleess yyppu look gggoooo. Byye bbllleess yyppu look gggoooo. Byye More

Stuck with finding the issue. Parts were a little slow but a decent loaner was provided. Friendly staff that gave updates was also a big plus Parts were a little slow but a decent loaner was provided. Friendly staff that gave updates was also a big plus More

Staff very efficient and pleasant! They took great care of me and my vehicle. Always looking out for me my needs, which is greatly appreciated They took great care of me and my vehicle. Always looking out for me my needs, which is greatly appreciated More