Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Elder Ford of Tampa - Service Center

Tampa, FL

4.2
3,471 Reviews
Call Service Center (813) 321-1234

3,471 Reviews of Elder Ford of Tampa - Service Center

Sort by
March 01, 2023

Nice once we every one was able to communicate with each other and get on the same page More

by MTCLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Mar 04, 2023 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 01, 2023

So I bought my jeep 2 yrs ago and so far Elder Ford has treated me good. I've got every service done on my jeep. So far I'm happy with everything More

by armypappa16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rodriguez
Report | Print
Mar 06, 2023 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

March 01, 2023

Quick friendly with great customer service,they gave me multiple options for my vehicle needs. More

by courtneyreed12380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

February 27, 2023

As always great service in a timely manner always professional and courteous Thank you for a great experience. More

by mikeingui2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Beavers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayman in sales , Nabil Brohmi
Report | Print
Mar 02, 2023 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

February 27, 2023

Asked car sales person to provide with all the fees you wanted to charge me and he said the only fee would be the predelivery service charge. Then when you provide the offer you had a separate charge of al More

by MAHONEY.BRIANC
Recommend Dealer
No
Employees Worked With
Brandon Pisz
Report | Print
Mar 02, 2023 -

Elder Ford of Tampa responded

Hi Mahoney, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Dan Sills General Manager Elder Ford of Tampa Thank you,

February 24, 2023

The mechanic was quick, on time, professional and friendly. Appreciate the at home service. Thanks More

by Ginny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2023 -

Elder Ford of Tampa responded

Hi Ginny, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 24, 2023

Friendly service and quick to respond to issues that may arise during and after purchase. More

by jwm.19986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Report | Print
Feb 27, 2023 -

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 23, 2023

Customer service rep make recommendations needed for current vehicle services as well as upcoming services. Customer service rep are always professional. More

by barkzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rodriguez
Report | Print
Feb 26, 2023 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 22, 2023

The issue with my truck making the rattling noise has still not been fixed after all of this time. More

by Hakeem1.campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

February 22, 2023

Quick easy and fast. Would recommend to friend and family. Everyone was quick to respond in a timely manner. More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2023 -

Elder Ford of Tampa responded

Hi Kevin, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

1
...
139
140
141
...
348